Regulatory Coordinator

Baystate Health a nationally recognized leader in healthcare quality and safety is seeking a Regulatory Coordinator to help ensure the highest standards of quality safety and regulatory compliance across the organization in Springfield MA.

RESPONSIBILITIES: Reporting to the Vice President of Quality and Safety this role offers the opportunity to work cross-functionally with leaders in Quality Risk Management and Compliance to support a culture of accountability safety and regulatory excellence across the organization.

Regulatory Compliance & Survey Readiness

• Partner across departments to strengthen system-wide regulatory compliance and accreditation readiness initiatives
• Support adherence to standards from The Joint Commission CMS Conditions of Participation and Massachusetts Department of Public Health
• Identify compliance gaps and lead the development implementation and monitoring of corrective action plans
• Participate in environmental rounds to identify and mitigate safety risks and regulatory concerns
• Support survey preparation actively participate in on-site surveys and lead post-survey follow-up activities
• Manage regulatory workflows within The Joint Commission Connect portal including submissions documentation and corrective action plans
• Serve as a subject matter expert providing guidance on accreditation standards and regulatory requirements

Audit Data & Performance Monitoring

• Develop and maintain audit tools tracers and regulatory reporting mechanisms
• Track analyze and trend compliance data to inform performance improvement efforts
• Collaborate with stakeholders to design meaningful performance metrics and tracers
• Lead monthly regulatory readiness meetings to monitor organizational compliance status

Education & Engagement

• Educate leaders and staff on regulatory standards and expectations
• Develop and deliver training materials and presentations to support survey readiness and compliance awareness

SCHEDULE:

• Full-time

LOCATION:

• 759 Chestnut St
• Springfield MA
• Requires travel to Greenfield Westfield and Palmer

QUALIFICATIONS:

• Bachelors Degree required
• 3 years of experience in healthcare regulatory quality or compliance-related roles preferred
• Strong communication and interpersonal skills with the ability to influence across teams
• Critical thinking and problem-solving skills to assess compliance risks and drive solutions
• Exceptional attention to detail with strong auditing documentation and tracking capabilities
• Ability to manage multiple priorities independently in a fast-paced environment
• High level of discretion when handling sensitive and regulatory information
• A collaborative team-oriented mindset

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidates relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer