Registered Nurse (RN) Flow Operations Administrator, Full-Time, Nights

Inspire health. Serve with compassion. Be the difference.

Job Summary

The RNPatient Flow Operations Administrator operates within Prisma Health Patient Flow Operations encompassing Central Bed Management and the Transfer Center. Central Bed Management oversees the placement of inpatient and observation patients by reviewing admission/discharge/transfer (ADT) orders and bed requests in coordination with clinician assessments. The Transfer Center facilitates direct admissions and patient transfers from both Prisma Health and external facilities and physician practices. Together the Prisma Health Patient Flow Operations teams coordinate patient admissions transfers and placements in alignment with each facility or units capacity and capabilities. This role leads and supports initiatives to maximize throughput and capacity in the acute care setting. Monitors timely transitions of care across the continuum to include Market Emergency Departments Inpatient units and Procedural Areas

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Healths purpose: Inspire health. Serve with compassion. Be the difference.

• Serves as an air traffic controller for patient flow operations within assigned market. Ensures timely and efficient movement of patients across the system.

• Coordinates and triages transfer requests to optimize capacity and support patient-centered care.

• Monitors and evaluates throughput metrics in collaboration with campus leadership teams to develop action items to address throughput opportunities and improve processes.

• Utilizes critical thinking skills and nursing autonomy to prioritize patient needs in conjunction with standardized processes for patient admissions transfers and discharges.

• Collaborates with physicians clinical providers care management nursing and other members of the care team to escalate and eliminate barriers impeding efficient patient flow within the assigned market.

• Creates and executes plans to ensure smoothing of patient throughput length of stay management and other efforts to deliver continuous predictive and optimal bed capacity management within Prisma Health.

• Maintains oversight of patient transfers admissions and discharges to ensure alignment with organizational goals and market throughput objectives. Supports efforts to improve patient throughput and ensure safe timely care transitions for our patients across the Market.

• Contributes to patient safety by reporting safety concerns errors and near misses and by attending daily safety huddle and reviewing occurrence reports.

• Serves as the operational liaison between the Transfer Center Providers Emergency Departments Inpatient Units Administrators on Duty (AODs) EMS Transports Environmental Services and other members of the interdisciplinary care team to improve care transitions and resolve market bottlenecks.

• Acts as a resource for other staff members by maintaining a strong clinical knowledge and understanding of individual department capabilities.

• Delegates tasks as appropriate to other members of the team and ensures completion of assigned tasks.

• Utilizes data and real-time situational awareness to make informed decisions anticipate challenges and ensures timely elevation of urgent requests/needs to Transfer Center Leadership.

• Monitors system-wide capacity and collaborates with operational leaders to implement strategies that improve patient throughput and resource utilization.

• Evaluates own nursing practice in relation to professional practice standard guidelines state statutes policies procedures rules/regulations and current specific knowledge. Takes personal accountability for maintaining competency through education and professional activities. Maintains professional licensure and completes required mandatory education in a timely manner. Reflects on identified areas of strength that offer opportunities for improvement.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor manager director or executive.

Minimum Requirements

• Education - Associate degree in Nursing. Bachelors degree in nursing preferred.

• Experience - Three (3) years of experience as a registered nurse.

In Lieu Of

• NA

Required Certifications Registrations Licenses

• Holds a current RN compact/multistate license recognized by the NCSBN Compact State or is licensed to practice as an RN in the state the team member is working.

Knowledge Skills and Abilities

• Clinical knowledge base with the ability to analyze and interpret data

• Microsoft Teams and Excel

• Ability to prioritize and handle multiple tasks

• Ability to teach and motivate others.

Work Shift

Night (United States of America)

Location

Greenville Memorial Med Campus

Facility

7001 Corporate

Department

Upstate Flow Improvement

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.