Registered Nurse (RN) – Case Manager & Utilization Review Nurse
Job Summary
Job Overview
This role is ideal for an RN who enjoys applying clinical expertise in a collaborative non-bedside setting while supporting quality member outcomes appropriate utilization of healthcare services and effective care coordination. The nurse will work closely with providers members facilities pharmacy benefit managers (PBMs) stop-loss carriers insurance brokers and health plan partners to ensure medically appropriate cost-effective and member-centered care.
The ideal candidate is a collaborative and self-directed RN who thrives in a fast-paced managed care environment and enjoys integrating member advocacy with clinical review responsibilities. Successful candidates are adaptable solutions-focused data-driven and committed to delivering high-quality efficient care coordination and utilization management services while supporting positive member experiences and cost-effective healthcare outcomes.
- Opportunity to utilize both clinical and analytical nursing skills in one integrated role
- Collaborative environment with providers healthcare partners PBMs brokers stop-loss carriers and interdisciplinary teams
- Meaningful work focused on improving member outcomes continuity of care and healthcare affordability
- Professional growth opportunities in case management utilization review and managed care
- Predictable schedule and improved work-life balance compared to bedside nursing
- Supportive leadership and team-oriented culture
- Ability to impact member experience directly care quality and healthcare efficiency
- Coordinate and monitor member care plans across the continuum of care
- Communicate with providers facilities members caregivers brokers and health plan partners to facilitate appropriate treatment and services
- Assist members in accessing in-network providers facilities and services to support cost-effective coordinated care
- Collaborate with Pharmacy Benefit Managers (PBMs) and specialty pharmacies regarding members receiving specialty medications including care coordination adherence support and medication access
- Follow up with members participating in wellness and care management programs to encourage engagement monitor progress and support health goals
- Identify barriers to care and assist in coordinating resources to support optimal member outcomes
- Facilitate transitions of care and discharge planning as appropriate
- Educate members regarding treatment plans healthcare resources preventive services and care options
- Collaborate with stop-loss carriers regarding high-cost claims large case management opportunities and clinical updates as appropriate
- Communicate and coordinate with insurance brokers regarding member care initiatives wellness engagement and case management activities when applicable
- Maintain accurate and timely documentation in accordance with company policies and regulatory requirements
- Perform prospective concurrent and retrospective utilization reviews to assess medical necessity appropriateness of care and level of service
- Review clinical documentation and treatment requests using established evidence-based criteria and payer guidelines
- Apply utilization review criteria such as payer-specific standards
- Communicate with providers regarding authorization requirements clinical information requests and review determinations
- Ensure compliance with payer policies accreditation standards and regulatory requirements
- Assist in reducing unnecessary utilization and healthcare costs through proactive clinical review and care coordination
- Support denial prevention efforts through accurate documentation review and timely follow-up
- Participate in quality improvement initiatives and interdisciplinary case discussions
- Assist with identification and monitoring of high-cost claims and cases with potential stop-loss exposure
- Track monitor and report key performance indicators (KPIs) related to case management utilization review wellness engagement turnaround times member outcomes and cost containment initiatives
- Maintain productivity and quality benchmarks established by the organization
- Assist leadership with identifying trends opportunities for process improvement and utilization patterns
- Prepare reports and clinical summaries for internal stakeholders stop-loss carriers and broker partners as needed
- Current unrestricted Kansas or Multi-state Registered Nurse (RN) license
- Minimum of 4 years of clinical nursing experience
- Strong clinical assessment and critical thinking skills
- Excellent communication and interpersonal abilities
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with electronic medical records and clinical documentation systems
- Previous experience in:
- Case Management
- Utilization Review
- Managed Care
- TPA Environment
- Health Plan or Insurance Setting
- Case Management
- Experience working with PBMs specialty medications wellness programs or chronic disease management programs
- Experience collaborating with stop-loss carriers or insurance brokers preferred
- BSN preferred
We offer a competitive compensation and benefits package including:
- Medical and dental insurance
- Paid time off
- Employee Assistance Program
- Flexible Spending Account
- Retirement plan options
Required Skills:
Required Current unrestricted Kansas or Multi-state Registered Nurse (RN) license Minimum of 4 years of clinical nursing experience Strong clinical assessment and critical thinking skills Excellent communication and interpersonal abilities Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Proficiency with electronic medical records and clinical documentation systems Preferred Previous experience in: Case Management Utilization Review Managed Care TPA Environment Health Plan or Insurance Setting Experience working with PBMs specialty medications wellness programs or chronic disease management programs Experience collaborating with stop-loss carriers or insurance brokers preferred BSN preferred