Registered Nurse

Full time

Provides professional nursing care for patients following established standards and practices which can include triage (telephone and walk-in visits) and care needs that transpire between office visits. The position ensures timely access to appropriate services reduces care fragmentation and promotes optimal health outcomes and patient safety. Demonstrates professional clinical leadership and oversight within the scope of the RN DESCRIPTION:Provides professional nursing care for patients following established standards and practices which can include triage (telephone and walk-in visits) and care needs that transpire between office visits. The position ensures timely access to appropriate services reduces care fragmentation and promotes optimal health outcomes and patient safety. Demonstrates professional clinical leadership and oversight within the scope of the RN role. ESSENTIAL JOB FUNCTIONS:The following job functions may not be the responsibility of all RNs. Some RNs will be assigned work that has more focused responsibilities (example: prior authorizations or indirect work supporting a provider inbox.) for efficiently triaging patient needs via telephone and during visits to ensure appropriate timely access to the appropriate level of care reducing avoidable emergency department visits and readmissions according to IHAs Policies and post-discharge calls for patients experiencing a transition of care for identified populations. clinical findings in a clear concise and timely manner according to IHA critical thinking skills within the scope of licensure to appropriately assess patient needs and involves providers as appropriate. orders (medication laboratory radiology referrals) according to provider direction and as per state local and professional guidelines. clinical and nursing protocols as patient appointments as applicable. patient portal usage and supports where needed. scope-appropriate nursing education during all patient with providers and other extended care team members (Care Management Embedded Pharmacy Behavioral Health and Nutrition) and external case managers as appropriate to effectively ensure quality patient physician and advanced practice providers with indirect work according to protocol. This includes and is not limited to test results/orders management. patients for gaps in care for preventative and disease management needs. patient medication list is accurate completes medication reconciliation and processes refill requests per with the entire care team to co-manage indirect patient work according to Standard Work with insurance DME home care and all other care partners to ensure patient needs are patient medical history to identify supporting documentation relevant to ordered services and procedures to assist with or complete prior authorization patients with resources for any social influences of health process improvement projects within the office/ as a resource to clinical office/department staff within scope of RN role; may direct the work of LPN and Medical Assistant staff as needed and appropriate based on role/ perform clinical support tasks as outlined on the Clinical Support Staff Scope of Practice other offices attends required meetings and training and participates in committees as requested. weekly patient care meetings and attends daily huddles as additional duties as EXPECTATIONS: a positive professional service-oriented work environment for staff patients and family members by supporting the mission and values of Trinity Health Medical be able to work effectively as a member of the clinical care team. responsibility for performance of job duties in the safest possible manner to assure personal safety and that of coworkers and to report all preventable hazards and unsafe practices immediately to completes all relevant organizational training and adheres to Trinity Health Medical Group standard of care as outlined in the Trinity Health Code of knowledge of and complies with Trinity Health Medical Group standards policies and general knowledge of Trinity Health Medical Group office services and in the use of all relevant office equipment computer and manual strict confidentiality in compliance with Trinity Health Medical Group and HIPAA as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural resources efficiently. applicable responsible for ongoing professional development maintains appropriate licensure/certification and continuing education credentials participates in available learning opportunities. MEASURED BY:Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document relative to position. ESSENTIAL QUALIFICATIONS:EDUCATION: Graduate of an accredited Registered Nurse Valid unrestricted RN license in the State of Michigan. Valid CPR certification. MINIMUM EXPERIENCE: 1-2 years of clinical experience in a medical or physician office preferred. Previous nursing experience not required. POSITION REQUIREMENTS (ABILITIES & SKILLS): competency in obtaining accurate patient vital statistics (height weight blood pressure temperature etc.) and patient health have basic knowledge and understanding as to the relevance of patient vital statistics to the patients health in medical in operating a standard desktop and Windows-based computer system including but not limited to electronic medical records email e-learning intranet and computer navigation. Ability to use other software as required while performing the essential functions of the communication skills in both written and verbal forms including proper phone to work collaboratively in a team-oriented environment; displays courteous and friendly to work effectively with various levels of organizational members and diverse populations including IHA staff providers patients vendors family members outside customers and community groups. to cross-train in other areas of practice in order to achieve smooth flow of all organizational and time management skills to effectively juggle multiple priorities time constraints and ever-changing medical to exercise sound judgement and problem-solving to perform mathematical calculations needed during the course of performing basic job duties i.e.: calculating proper dosages for of the compliance aspects of clinical care and patient privacy and best practices in medical office to handle patient and organizational information in a confidential to travel to other office/practice sites and meeting and training locations. completion of IHA competency-based program within introductory and training period. MINIMUM PHYSICAL EXPECTATIONS: activity that often requires keyboarding phone work and activity that often requires time working on a activity that often requires lifting over 50 activity that sometimes requires handling and lifting patients transferring patients to gurney using slide board assisting patients with dressing/undressing transferring patients to wheelchair using gaitbelt walking bending stooping reaching climbing kneeling and/or twisting. activity that sometimes requires lifting pushing and/or pulling up to 100 vision abilities required include close vision depth perception color vision peripheral vision and the ability to adjust and focus. dexterity sufficient to operate a keyboard photocopier telephone calculator and other office hear and speak well enough to conduct business over the telephone or face to face for long periods of time in ENVIRONMENTAL EXPECTATIONS:This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials including bloodborne pathogens and bodily fluids are also present. Exposure to sharps x-rays patients conditions and some unpleasant sights smells and contagious diseases are possible. This position requires significant interaction with people (many of whom are scared hurt and/or ill) which can be stressful and result in competing ACKNOWLEDGEMENT:I acknowledge that I have reviewed this job description and I understand and can perform the essential functions and other requirements of the position with or without accommodation. Any request for an accommodation must be made to Human Resources within 182 days of knowledge (or reasonably should have known) of the need for an accommodation. I agree that if there is anything in the job description that I do not understand I will seek clarification from my supervisor or the Human Resource Department. I understand that IHA has the right to revise this job description at any time.I acknowledge that IHA is an at-will employer which means that either I or the company can terminate the relationship at any time. This job description does not supersede the at-will status and does not constitute an employment contract for any specified period of time.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.