Registered Client Service Associate – Branch Office Manager

Registered Client Service Associate Branch Office Manager

ProspectBlue is partnering with a growing and highly respected wealth management firm in Richmond Virginia to identify an experienced detail-oriented and client-focused Registered Client Service Associate Branch Office Manager.

This individual will play a critical role in supporting financial advisors enhancing the client experience and helping drive operational excellence across the practice. The ideal candidate brings a strong background in financial services operations client relationship management and/or compliance or supervisory support within a fast-paced advisory environment.

This is an excellent opportunity for an experienced Client Service Associate Operations Associate Branch Administrator or financial services professional seeking a highly visible role with long-term growth potential.

Key Responsibilities:

Client Service & Relationship Management

• Serve as a primary point of contact for client service requests inquiries and follow-up communications
• Deliver a high-touch client experience with professionalism responsiveness and attention to detail
• Coordinate client meetings prepare presentation materials and manage post-meeting follow-up items
• Support ongoing client communications reporting and account servicing activities

Operations & Account Administration

• Assist advisors with client onboarding account opening transfers and documentation processing
• Prepare and process account paperwork and service requests accurately and efficiently
• Maintain accurate client records within CRM and custodial systems
• Help ensure operational workflows are completed in accordance with firm and regulatory requirements

Office Management & Business Support

• Oversee day-to-day office operations including vendor coordination office supplies and administrative support
• Act as a key operational partner to leadership and advisors in managing the business effectively
• Support practice management initiatives and help improve operational processes and efficiencies
• Assist with supervisory and compliance-related responsibilities delegated by Branch leadership

Qualifications:

Required

• Bachelors degree or equivalent professional experience in finance business or a related field
• 35 years of experience in financial services wealth management banking brokerage operations or client support
• Series 7 license license
• Strong organizational skills with exceptional attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced client-focused environment
• High level of professionalism and discretion handling confidential information
• Proficiency in Microsoft Office Suite including Excel Word and Outlook

Preferred

• Experience working within a financial advisory firm broker-dealer or RIA environment
• Familiarity with CRM platforms such as Salesforce or Redtail
• Supervisory or compliance support experience
• Series 9/10 license preferred but not required for consideration

Compensation & Benefits:

• Competitive compensation commensurate with experience
• Performance-based bonus opportunity
• Health dental and vision insurance
• 401(k) with employer match and discretionary profit sharing
• Paid time off and company holidays
• Professional development and licensing support

Additional Information:

Employment is contingent upon successful completion of a background check and applicable regulatory licensing requirements.

If you are a proactive financial services professional who thrives in a client-centric environment and enjoys balancing operations service and leadership support responsibilities we encourage you to apply.

To apply please submit your resume to .

Thank you!