Registered Client Associate
Green Bay, WI - USA
Job Summary
Job Description Summary
Families dont have to be people who live together or are related to one another. They are people who are there for each other helping to plan together and looking forward to sharing in each others achievements.At ZK Financial Group we are seeking a Registered Client Associate to be part of our family. The ideal candidate has strong communication skills experience working in the financial industry and is detail oriented. Additionally you must love dogs! (Yes we said dogs; our office is dog friendly.)
Job Description
Essential Duties and Responsibilities
- Service daily client inquiries over the phone and in-person including scheduling meetings and greeting clients
- Work both independently and within a dynamic team environment to provide administrative support to the financial advisors and branch office
- Open new client accounts process money movement and research information as needed
- Ensure client paperwork and documentation is accurate prior to submission and processing. Follow up to ensure accurate completion
- Prepare letters forms and reports to assist with servicing existing clients and prospecting for new clients
- Prepare various business summary reports and client-specific reporting as needed for review by the financial advisor
- Create and maintain records and files utilizing Client Relationship Management (CRM) software
- Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on industry policies and procedures
- Performs other duties and responsibilities as assigned
Knowledge Skills and Abilities
Knowledge of
- Companys working structure policies mission and strategies
- General office practices procedures and methods
- Basic investment concepts practices and procedures used in the securities industry
- Financial markets products and industry regulations
Skill in
- Client Relationship Management (CRM) software
- Microsoft Office
- Effective communication (in-person virtual phone and mail)
Ability to
- Operate standard office equipment and use required software applications to produce correspondence reports electronic communication spreadsheets and databases
- Analyze and research account information
- Organize manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced task-oriented work environment
- Take initiative and proactively follow up on submitted items to ensure completion; resolve errors questions or concerns
- Handle stressful situations and provide a high level of customer service in a calm and professional manner
- Analyze problems and establish solutions in a fast-paced environment
- Use mathematics sufficient to process account and transaction information
- Use appropriate interpersonal styles and communicate effectively
- Work both independently and as part of a team
- Provide a high level of customer service
Licenses/ Certifications: SIE Series 7 66 or equivalent or willing to obtain in stated period
Education: Bachelors degree preferred
Experience: 2 years of industry experience
Workstyle: Onsite
Travel: None required
Benefits: Medical HSA Contribution Retirement Match PTO Market Holidays
Zuehlke Karcz Financial Group and its employees are independent contractors with respect to Raymond James not employees of Raymond James. The term Raymond James includes but is not limited to Raymond James Financial Services Inc. (RJFS) and Raymond James Financial Services Advisors. Inc. (RJFSA) as affiliates.
PLEASE NOTE: The benefits link and benefits description below do not apply to this job posting because the hiring entity is an RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch employment and benefits will solely be offered by the branch and not by Raymond James.
Education
BachelorsWork Experience
General Experience - 3 to 6 yearsCertifications
Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)Travel
Less than 25%Workstyle
ResidentThe total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .
At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
#LI-LS1Required Experience:
IC
About Company
A full-service financial firm where progress is driven by connection, delivering extensive wealth management, banking and capital markets capabilities to help clients, institutions and communities reach their goals.