Regional Workplace Manager

Summary

As a Regional Workplace Manager you will oversee serviced offices and core facilities operations for our San Mateo hub and select regional sites ensuring safe efficient and engaging workplaces that enable Guidewires people to do their best work. You will manage budgets building operations vendor performance and workplace services while driving continuous improvement ESG initiatives and automation. This onsite highly visible role partners closely with Finance BizTech PDO Security and People teams.
You will translate Guidewires ambition to be the most efficient trusted vertical SaaS company into how our workplaces run every day using data AI and automation to improve quality speed and cost. You will help create spaces and services that reflect our values of inclusive culture collaboration and continuous improvement and that support our global teams building AI-powered cloud-based solutions for P&C insurers. By making our physical environment frictionless sustainable and scalable you directly contribute to customer success and to Guidewires growth and transformation agenda.

This role requiring 5 days per week onsite in San Mateo California.

Job Description

What You Will Do

Regional Facilities & Serviced Office Management

• Manage day-to-day operations for regional offices (with a focus on San Mateo) including serviced offices leased spaces and any flexible workspace solutions.

• Serve as the primary point of contact for landlords serviced office providers property managers and key vendors ensuring performance against SLAs and contractual obligations.

• Oversee building systems and maintenance (HVAC electrical plumbing life safety access control) in partnership with vendors and Security ensuring uptime safety and compliance with local codes and Guidewire standards.

• Coordinate cleaning security reception mail and other workplace services to deliver a reliable high-quality in-office experience that supports collaboration productivity and employee engagement.

• Own the regional facilities operating and capital budgets including rent operating expenses utilities maintenance workplace services and small projects.

• Forecast track and report actuals vs. budget; partner with Finance to support financial transparency cost optimization and value realization in line with the Finance FY VPMOM.

• Identify and execute cost savings measures (for example portfolio optimization vendor consolidations energy efficiency smarter service levels) while maintaining or improving service and safety.

• Use data from building systems occupancy analytics and service tickets to inform decisions support credible metrics and enable better forecasting and prioritization.

• Lead space planning and workplace programming for the region including test fits seating plans and furniture standards that support hybrid collaboration focus work and future growth.

• Manage small to medium workplace projects (such as reconfigurations refreshes minor construction and environmental branding) coordinating architects and engineers contractors landlords and internal stakeholders.

• Partner with Corporate Sustainability and Security to implement ESG and sustainability initiatives in the workplace including energy and water efficiency waste reduction green cleaning programs responsible materials and healthy building practices.

• Track and report relevant environmental and social metrics from the workplace (such as resource usage diversion rates and certifications) to support corporate sustainability goals and reporting.

• Own or support health and safety programs for the region (for example emergency preparedness ergonomics incident response) ensuring compliance with applicable regulations and internal standards.

• Champion inclusive accessible spaces and services that support a diverse global workforce and foster a strong sense of belonging and psychological safety.

• Partner with BizTech PDO and the Workplace team to identify and pilot AI- and automation-enabled improvements across facilities and workplace operations such as smart ticket routing predictive maintenance occupancy analytics and self-service tools.

• Standardize and document regional workplace processes integrating automation where feasible to reduce manual effort increase speed and improve the employee experience.

• Lead coach and develop local workplace and support staff (and/or manage external on-site teams) fostering accountability inclusion and customer service excellence.

• Establish strong partnerships with local and global stakeholders (including Site Leadership Security BizTech Finance Global People PDO/Product Professional Services and GTM) to understand evolving needs and plan space services and investments accordingly.

• Represent Workplace Operations in regional planning forums incident response and cross-functional initiatives ensuring the physical environment supports strategic objectives such as AI adoption cloud transformation and employee engagement.

• Communicate clearly and regularly about changes to office operations projects and policies helping employees navigate and get value from our physical spaces.

What Were Looking For

Required

• Significant experience in facilities management corporate real estate or workplace operations with responsibility for multi-tenant or serviced offices and leased sites.

• Proven track record managing operating and capital budgets analyzing spend and delivering cost savings without compromising quality safety or the employee experience.

• Experience overseeing building maintenance and operations vendor and landlord management and small construction or tenant improvement projects in an office environment.

• Strong stakeholder management skills and the ability to collaborate effectively across Finance IT/BizTech Security HR/People and business units in a global technology company.

• Comfort with data and systems (for example ticketing tools building management systems CAFM/IWMS dashboards); demonstrated ability to use data and analytics to make operational decisions and communicate tradeoffs.

• Excellent organization communication and problem-solving skills; able to prioritize and execute in a dynamic high-growth cloud and AI-focused environment.

• Commitment to inclusive culture safety sustainability and continuous improvement that aligns with Guidewires values.

• Experience in a global technology SaaS or insurtech environment ideally supporting engineering product development or professional services organizations.

• Familiarity with ESG frameworks sustainability certifications or corporate sustainability reporting as they relate to real estate and workplace operations.

• Exposure to or curiosity about AI automation and analytics for operations with concrete examples of technology-enabled process improvements in facilities or workplace services.

• Experience supporting office transformations consolidations or expansions in alignment with broader corporate strategies and VPMOM-style planning.

By ensuring our regional workplaces are safe efficient and inspiring you enable teams to focus on building and delivering the AI-powered cloud-based solutions that transform how P&C insurers do business. Your work directly supports our commitments to customer success operational excellence and sustainable growth by aligning facilities decisions to data cost and risk partnership with teams across Guidewire you will help bring our culture and employee value proposition to life in the physical environmentso that growth is shared purpose-driven and shaped by the experiences we create together.

The US base salary range for this full-time position is $120000 - $193000. Your base pay will depend on your experience skills education training and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health dental and vision insurance paid time off and a company sponsored retirement addition some roles may be eligible for the annual company bonus plan commissions and/or long term incentive awards which are contingent on a variety of factors including but not limited to company and employee performance.

Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.

As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.

For more information please visit and follow us on Twitter: @GuidewirePandC.

Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.