Regional Vice President | Operations | Modus by PM Hotel Group

We are seeking a strategic people-first Regional Vice President of Operations to lead and elevate our growing portfolio of hotels on the West Coast. This is a high-impact leadership role for an operator who thrives at the intersection of financial performance culture-building and guest experience someone who leads through influence earns trust quickly and knows how to make teams and properties better.

This is a full-time exempt remote position that reports to the EVP Operations. This role supports properties on the West Coast and requires regular travel so candidates must be located in the Pacific or Mountain time zone to allow for timely and cost-effective travel. The salary range for this position is $160000-$190000.

Who We Are

Modus is the Lifestyle Luxury division of PM Hotel Group with a portfolio of distinctive full-service properties across the country. We are passionate about hospitality driven by culture and committed to the development of our people and the communities we serve. Our properties are not cookie-cutter they each have a personality a purpose and a team that takes pride in what they do.

• Passionate about hospitality and fostering an environment where associates will thrive.
• Culture driven dedicated to respect teamwork an entrepreneurial spirit and the drive to succeed.
• Unique we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

What Youll Do

As Regional Vice President of Operations you serve as the senior leader for a portfolio of West Coast hotels. You are accountable for the overall performance of each property while setting the strategic and cultural direction for your region. You lead through General Managers building their capability and holding them to high standards always modeling the leadership behaviors we expect at every level.

Portfolio Leadership & Performance

• Provide strategic oversight and operational accountability across a multi-property West Coast portfolio driving balanced results across financial performance guest experience and colleague engagement.
• Partner with General Managers to develop and execute annual strategic plans budgets and operating plans that reflect both property-level realities and company-wide priorities.
• Monitor and analyze portfolio performance across key metrics revenue GOP STR guest satisfaction and colleague engagement and take decisive action when results require it.
• Serve as the primary point of escalation for property-level issues requiring regional-level judgment resources or visibility.

Leadership Development & Culture

• Recruit develop and retain high-performing General Managers and senior property leaders building a pipeline of talent across the portfolio.
• Conduct regular property visits and leadership touchpoints to coach assess and inspire teams maintaining a visible hands-on presence across the region.
• Foster a culture of accountability engagement and continuous learning by modeling Modus values and creating space for leaders to grow.
• Champion our Culture Core Values at every level

Guest Brand Experience

• Set and uphold the standard for exceptional guest experiences across all properties ensuring each hotel reflects the Modus Ethos and the unique character of its location and brand.
• Leverage guest feedback survey data and operational insight to drive continuous improvement in satisfaction and quality.
• Serve as a regional ambassador for Modus by PM Hotel Group building relationships with ownership groups brand representatives and community partners.

Strategy Collaboration

• Collaborate closely with shared services partners including Revenue Management Marketing People & Culture Finance Sales and Accounting to align regional execution with company strategy.
• Provide market intelligence and competitive insight to inform positioning pricing and capital investment decisions across the portfolio.
• Partner with ownership stakeholders as appropriate representing Modus with professionalism transparency and a solutions orientation.
• Lead through change with clarity and composure translating company direction into property-level action.

What Were Looking For

• 10 years of progressive hospitality leadership experience with a minimum of 35 years in a multi-property or regional operations role.
• Demonstrated success overseeing full-service hotels with diverse revenue streams including rooms food & beverage and events.
• Experience with lifestyle independent or mission-driven hospitality brands is highly desirable.
• Deep familiarity with West Coast markets established relationships and understanding of regional competitive dynamics is a meaningful advantage.
• A track record of developing General Managers and senior leaders who go on to do great things.
• Strong financial acumen with the ability to read interpret and act on P&L statements forecasts and STR data across a multi-property portfolio.
• An operators mindset combined with a strategists perspective you know how hotels run and you know how to make them run better.
• Exceptional relationship-building skills with ownership groups brand partners and internal stakeholders.
• A natural communicator and cultural connector you lead with empathy speak candidly and inspire people to bring their best.
• Willingness and ability to travel significantly across the West Coast portfolio.

Whats In It for You

• Competitive salary and bonus plan.
• Generous health dental and vision insurance plus 401K.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching feedback and mentorship to develop your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Generous PTO packageand 9 paid holidays.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities when you grow we grow!

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress this job description does not seek to limit the tasks and responsibilities of the position. Rather it acts as a springboard for future career and personal development within the property team and entire PM Hotel Group community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to the PM Hotel Group standards to work. Discrimination based on gender age race religion national origin marital status sexual orientation disability or any other characteristic not related.

PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

This description is subject to change at the sole discretion of the Company and in no way creates an employment contract implied or otherwise; each associate remains at all times an at will associate.

This position is primarily stationary; this will require moving less than 50% of the time.

Required Experience:

Exec