Regional Technical Manager

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe North America and Australia. Although our own branding may not appear on the labels of the beverages we produce there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and its what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos but its our peoples too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of whats best.

Stop and think: how wouldâYOUâput our drinks on every table

Summary Description:

Reporting to the Senior Regional Technical Manager the Regional Technical Manager provides multi-site technical leadership and hands-on support across an assigned region with primary focus on end-to-end process auditing QMS execution process performance sanitation water treatment startups and sustainable corrective action. The role partners with Quality Operations Maintenance Engineering and Corporate teams to verify that required controls and testing are executed as designed solve recurring manufacturing issues close audit findings improve process capability and build plant capability through training and standardization.

Essential Job Functions:

• Regional Technical Support:
  • Provide hands-on technical support across assigned plants and prioritize work based on food safety quality customer operational and financial risk.
  • Lead complex root-cause investigations and corrective actions for recurring or high-impact technical issues.
  • Partner with plant teams Engineering suppliers and OEMs to implement sustainable technical solutions and standardize best practices.
• Food Safety & SQF Support:
  • Support site SQF Practitioners and HACCP teams in the validation and verification of prerequisite programs process controls sanitation systems water systems and significant process changes.
  • Has authority to escalate food safety and quality risks and recommend stopping production placing product on hold or delaying startup when technical controls are not capable not validated or not being executed as designed.
• Process Audits & QMS Compliance:
  • Plan schedule and conduct comprehensive end-to-end process audits at all assigned plants covering receiving; raw-material and ingredient storage; water treatment; batching and blending; processing; filling; packaging; in-process and finished-product testing; palletizing; warehousing; and shipping.
  • Verify through direct observation record review and independent checks that operators and technicians complete required inspections tests sampling measurements documentation verification and escalation in accordance with QMS requirements approved procedures product specifications regulatory requirements and customer standards.
  • Document objective evidence identify control gaps and systemic risks communicate results to plant and regional leadership and establish clear ownership and due dates for corrective action.
• Audit Findings & Corrective Action:
  • Partner with plant leadership and functional owners to develop implement and close corrective and preventive actions arising from process audits internal audits certification audits customer audits regulatory inspections and other assessments.
  • Evaluate root-cause and action-plan adequacy; track actions and due dates; verify implementation effectiveness and sustainability; and escalate overdue or high-risk findings.
• Process:
  • Lead root-cause analysis for filling blending and processing systems and recurring plant losses.
  • Troubleshoot fill control carbonation Brix pH thermal processing mixing flow pressure and package-performance issues.
  • Use process data and trends to reduce variability improve First Time Right increase yield reduce waste and minimize downtime.
• Sanitation:
  • Lead and support CIP/COP validation and sanitation-effectiveness verification across regional plants.
  • Evaluate cleaning critical factors including time temperature chemical concentration flow/turbulence cleanability and hygienic design.
  • Support investigations of microbiological excursions biofilm and recurring sanitation failures and verify corrective actions.
• Water Treatment:
  • Provide technical support for chlorination media filtration GAC RO UV ozone and treated-water storage/distribution systems.
  • Troubleshoot water chemistry microbiological control membrane performance scaling/fouling and treatment-system efficiency.
  • Support online monitoring manual verification calibration data integrity trending and validation of new or modified water systems.
• Startups Trials & Change Management:
  • Support new lines major equipment installations product trials launches and significant process changes.
  • Participate in technical risk assessments and readiness/Go-No-Go reviews; verify process sanitation water and testing controls before commercialization.
  • Provide on-site technical support during startup and stabilization and document lessons learned.
• Technical Training & Standardization:
  • Partner with plant leadership and subject-matter experts to identify training needs and develop and deliver required classroom and hands-on training for operators technicians supervisors and Quality personnel.
  • Coach plant teams at the point of execution and conduct follow-up observation and verification to confirm processes are consistently followed and improvements are sustained.
  • Develop and standardize SOPs work instructions troubleshooting guides qualification materials and technical training; share proven solutions and lessons learned across the network.

Required Skills:

• Strong knowledge of beverage processing and packaging systems including filling blending carbonation thermal processing and process controls.
• Strong working knowledge of CIP/COP sanitation validation microbiological controls cleanability and hygienic design.
• Working knowledge of SQF food safety systems HACCP principles prerequisite programs validation verification and corrective-action expectations.
• Strong working knowledge of beverage water-treatment systems including GAC RO UV chlorination/oxidation storage distribution and online instrumentation.
• Excellent root-cause problem-solving process troubleshooting data analysis and trend/SPC skills.
• Proficient in SAP Excel Word PowerPoint and technical data tools; able to interpret process flow diagrams P&IDs and equipment documentation.

Competencies:

• Leadership - Foster a culture of empowerment by building relationships based on trust lead courageously on a day-to-day basis and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
• Behavioral Flexibility Shows openness to change in terms of attitude and reactions when the situation calls for it.
• Influence & Partnership - Demonstrated ability to build credibility and effectively influence plant-level leaders through technical expertise clear communication collaboration and sound recommendations without direct reporting authority.
• Strong auditing communication training facilitation coaching and influencing capabilities across plant and corporate functions.
• Demonstrated ability to plan and conduct end-to-end manufacturing process audits evaluate execution against QMS requirements and translate findings into effective sustainable corrective and preventive actions.

Education and Experience:

• BS Degree in Engineering Food Science Microbiology Chemistry or a related technical field.
• Minimum of 5 years of technical engineering quality or manufacturing experience in food or beverage manufacturing; multi-site support experience preferred.
• Demonstrated experience with end-to-end process auditing corrective-action and effectiveness verification process troubleshooting CIP/sanitation validation water treatment and equipment or line startups.
• HACCP trained/certified required; working knowledge of SQF cGMPs FDA/CFIA requirements and GFSI schemes required. SQF Practitioner training is preferred.

Working Conditions:

• Physical - Regularly works in manufacturing environments requiring standing walking and plant-floor inspections.
• Visual/Sensory - Requires close attention to process conditions product attributes equipment performance and technical data.
• Work environment - May include wet areas elevated temperatures noise chemicals moving equipment and required PPE.
• Mental Stress - Pressure from urgent technical issues startups travel and deadlines.

Travel Requirements:

• 50%-75% or more within the assigned region and other North American locations including frequent overnight travel and extended plant support as business needs require.

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business and focus on leading courageously empowering individuals and driving company growth as one team. Joining our team as a people manager means youll be encouraged to evolve as a leader who prioritizes the success of both you and your team to deliver results whilst bringing your authentic self to work.

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:ââ

Pay Range: $95 plus eligibility for performance-based bonuses based on company objectives.

Status: Exempt

• Medical/Dental/Vision Insuranceâââ
• Health Savings Accounts and Flexible Spending Accountsâ
• Life and AD&D Insurance critical illness hospital indemnity and accident insurance
• Short-term disability and long-term disabilityââ
• Pet Insuranceâ
• Legal Benefitsâ
• 401(k) Savings Plan with Company Matchâ
• 12 Paid Holidays
• 10 Vacation Days and 5 Paid (Sick) Time OffâDays
• Well-being Benefit
• Discount and Total Reward Programsâ

The applicant who is hired will receive wages within the range that will be based on several factors including as applicable criteria such as years and type of experience relevant education training qualifications certifications/licensing skills geographic location performance market considerations seniority system merit system systems that measure earnings by quantity or quality of production and business or organizational needs.

Application deadline: 05/30/2027 (the application deadline is a good-faith estimate and may be extended in certain circumstances)

How to apply: Please visit our careers site at Refresco TODAYâand enjoy a rewarding CAREER!ââ

Any employment agency person or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicants résumé will become the property of Refresco Beverages US Inc.â Refresco Beverages US Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency person or entity.â

Employment agencies that have agreements with Refresco Beverages US Inc. and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or upon authorization submit a résumé to this career site to be eligible for placement fees.â

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color ancestry religion sex national origin sexual orientation age marital status disability gender identity gender expression Veteran status or any other classification protected by federal state or local law.

Required Experience:

Manager