Regional Supplier Manager, Americas Logistics
Indianapolis, IN - USA
Job Summary
The Regional Supplier Manager is responsible for managing and elevating Apples post sales logistics operations through rigorous supplier oversight advanced analytics and decisive cross-functional leadership. This role owns the end-to-end 3PL supplier relationship in Jeffersonville IN driving accountability across inbound and outbound transportation distribution returns processing and continuous improvement on all operational will serve as the critical bridge between Apples operational goals and 3PL execution translating complex performance data into clear action plans and ensuring the service provider consistently meets and exceeds predetermined targets. Success in this role demands someone who is analytically dominant leads with confidence and is equally comfortable presenting to senior leadership as they are rolling up their sleeves on the Youll Own:n-Own the full 3PL supplier relationship and performance accountability in Jeffersonville IN including SLA management KPI governance root cause analysis and corrective action planningn-Drive operational decision-making through advanced analytics building dashboards scorecards trend models and performance analyses using tools such as SQL Python Tableau Power BI or equivalent platforms.n-Identify areas for process improvement and innovation; investigate problems find root causes and develop and implement data-backed solutions that drive measurable gains in efficiency and throughputn-Lead capital planning and expense management prioritizing investments tracking spend and holding suppliers accountable to budget commitmentsn-Monitor key performance indicators across inventory distribution freight cycle time and returns synthesizing insights into clear actionable reporting for leadershipn-Establish and maintain new systems and processes for tracking measurement reporting and analysis of logistics operations performancen-Collaborate cross-functionally as the voice of logistics aligning internal stakeholders and leadership on operational status risks and strategic prioritiesn-Lead develop and inspire the team setting a high bar for accountability ownership and continuous improvement while fostering a collaborative winning culturennWhat Youll Solve:n-3PL performance gaps whether root causes are process people system or structural by building corrective plans and driving them to resolution with urgencyn-Data blind spots by surfacing the right metrics building the right models and creating operational visibility where it did not exist beforen-Volatility across inbound and outbound flows returns volumes and cycle time addressed with analytical rigor and proactive planning - not reactive firefightingn-Supplier relationship friction by establishing clear expectations structured communication cadences and escalation paths that drive accountability while preserving partnershipn-Manual inefficient workflows by replacing them with scalable systems automation and standardized reporting that accelerates decision-makingn-Team alignment and engagement by building a cohesive results-driven team culture that consistently delivers on Apples commitments to customersnnWhat Success Looks Like (6-12 Months):n-3PL partner is performing consistently at or above SLA targets with a structured recurring performance management cadence firmly in placen-Operational dashboards and KPI scorecards are built live and actively driving decisions across operations and leadership powered by advanced analytics toolsn-Top process improvement opportunities have been identified prioritized and actioned with clear measurable outcomesn-Capital and expense plans are on track with full transparency and supplier accountabilityn-Cross-functional stakeholders view logistics as a trusted strategic partner not a reactive functionn-Team is energized focused and performing at a high level under strong clear leadershipn
Analytically dominant: deeply comfortable in the data building models surfacing insights and driving decisions with speed and precisionnCommand presence: a leader who sets the tone raises the bar and holds people and partners accountable without hesitationn3PL fluency: knows how to manage challenge and elevate service providers to deliver exceptional consistent outcomesnTrue team player and team builder: earns trust fosters collaboration develops talent and lifts the performance of everyone around themnResilient and adaptable: thrives in ambiguity stays composed under pressure and always finds a path forwardnCustomer obsessed: never loses sight of the end customer and uses that lens to drive every operational decisionnStrategic and tactical: equally capable of thinking several steps ahead and rolling up their sleeves to solve todays problemn
A minimum of 7 years of progressive experience in logistics supply chain or operations management with demonstrated growth in scope and leadership experience in world-class logistics operations with a strong emphasis on 3PL vendor or service provider management including driving partner accountability to contractual SLAs and KPIsnAdvanced analytical proficiency is required. You must be skilled in analytics tools and systems such as SQL Python Tableau Power BI or equivalent ability to build and maintain operational dashboards trend analyses predictive models and performance scorecards that inform decisions at every level of the organizationnStrong track record of leading continuous improvement initiatives with measurable documented outcomes. Lean Six Sigma or equivalent experience strongly preferrednSystems literacy is a must with experience in Warehouse Management Systems (WMS) and/or ERP platforms such as SAP Oracle or equivalentnProven leadership ability with a commanding presence that drives team accountability develops talent and elevates the performance of everyone around themnExceptional cross-functional collaboration skills with the ability to work effectively in a matrixed organization influence without authority and align diverse stakeholder groups around shared goalsnOutstanding written and verbal communication skills with the ability to translate complex data and operational nuance into crisp executive-ready narratives and recommendationsnStrong team player who understands that great outcomes are built through trust collaboration and shared ownershipnBachelors degree in Supply Chain Logistics Industrial Engineering Business or related field required. nUp to 25% travel required
Advanced degree (MS or MBA) sales or reverse logistics operations in a high-volume omni-channel environmentnCapital planning and supplier contract management experiencenAutomation and process improvement project leadership (Lean Six Sigma or equivalent)nExperience influencing and driving strategic change in a fast-paced matrixed organizationnMultilingual skills a plus
Required Experience:
Manager
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more