Regional Manager (Public Service Administrator, Opt. 1)
Job Location:
Springfield, VT - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Requisition ID:57658
BPIS: 08164
Opening Date: 07/28/2026
Closing Date: 08/11/2026
Agency:Department of Healthcare and Family Services
Class Title:PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option:General Administration/Business Marketing/Labor/Personnel
Bilingual Option:None
Salary: Anticipated starting salary $8571/mo; Full salary range $8571 - $10500/mo
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:None
Merit Comp Code:Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
The Department of Healthcare and Family Services Division of Child Support Services is seeking a qualified and motivated individual to lead our Springfield Regional Office. This position will plan direct and evaluate the operations of the Regional Office while enforcing the agencys policies and procedures pertaining to the enforcement of the Child Support Title IV-D Trust fund.
The ideal candidate will be professional possess supervisory experience and excellent communication skills. The possession of these skills will ensure the candidate is successful in the role as liaison between the Division of CSS/Downstate Operations Circuit Clerks the Attorney generals staff the States Attorneys and legal representatives.
HFS values employees with different backgrounds life experiences and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health Life Vision and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity and this position appeals to you please apply today!
At the Illinois Department of Healthcare and Family Services (HFS) we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical mental and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity equity and inclusion. We welcome and value employees with different backgrounds life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective leading to greater innovation and recruiting for our team we recognize the unique contributions of each applicant regardless of culture ethnicity race national origin sex gender identity and expression age religion disability and sexual orientation.HFS is an equal opportunity employer.
- Subject to management approval serves as Regional Manager in planning directing and evaluating theoperations of the Springfield Region for the Bureau of Child Support Services (CSS)-Downstate Operations.
- Serves as full line supervisor.
- Develops and coordinates working relationships with division management staff Circuit Clerk staff and with theStates Attorneys contractors to coordinate the location of absent parents through division location services.
- Directs and monitors the on-site review of assigned contractors operations.
- Manages and monitors the quality control program for the region.
- Confers with Clerks of the Court States Attorneys the Attorney General and other officials.
- Represents the department with commitment authority in negotiations with municipal county public and privateagencies and organizations.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
- Requires knowledge skill and mental development equivalent to completion of four (4) years of college.
- Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public orbusiness organization.
- Two (2) years professional supervisory experience assigning work providing guidance to subordinates recommendingcounseling and/or discipline following collective bargaining agreements training staff approving time off and conductingperformance evaluations.
- Two (2) years of professional experience recommending policy and/or procedure revisions pertaining to new or revisedlaws governing welfare reform impacting the operations and collection of child support.
- Two (2) years professional experience establishing and monitoring quality control protocols for a private or publicorganization.
- Two (2) years of experience conducting professional team meetings.
- Two (2) years of experience in public speaking to large and small audiences.
- Two (2) years of professional accounting experience as it relates to accounts receivables.
- This position requires the ability to pass a national background check prior to employment due to accessing confidentialfederal tax information.
- Requires ability to travel in the performance of duties with overnight stays as appropriate.
- Requires the ability to utilize and maintain state issued equipment such as a laptop.
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiringthe occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.)requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretaryof State that will be made available for examination and copying by the public. All employees required to file a Statement ofEconomic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive EthicsCommission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours:Monday - Friday 8:30 a.m. to 5:00 p.m.
Headquarter Location:607 E Adams St Springfield Illinois 62701
Work County: Sangamon
Email:
Posting Group: Leadership & Management
Statement of Economic Interest:This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Manager
About Company
You won't find Steve Martin at the Illinois Department of Transportation (IDOT), but the agency is all about planes, trains, and automobiles. The IDOT plans, constructs, and maintains Illinois' transportation network, including its highways and bridges, airports, public transit, rail ... View more
