Regional Front Office Manager Dental
Saint Charles, IL - USA
Job Summary
Lead and Support Smiles Across Communities as a Regional Office Manager Dental
- Lead and develop Office Supervisors and Client Registration Specialists (CRS) within assigned dental service areas
- Ensure consistent implementation of office procedures training and support staff development
- Review and analyze office data reports documentation and workflows to improve efficiency and quality
- Partner with the Senior Director of Regional Support Services on office operations staffing and client service issues
- Collaborate with the Senior Director of Dental Operations to manage day-to-day dental operations scheduling and service delivery
- Oversee and ensure fiscal accountability including patient collections deposits and reconciliation processes
- Maintain compliance with all regulatory and payer requirements including Medicare Medicaid and private insurance policies
- Support quality assurance efforts documentation standards and timely reporting of any patient-related concerns
- Communicate changes in policies procedures and systems clearly to assigned staff
- Promote a professional supportive and service-oriented office culture aligned with our customer service philosophy
- Bachelors degree preferred
Previous supervisory experience in a professional office setting preferred
At least 3 years of customer service experience required
Knowledge of Microsoft Office Suite preferred
- Excel at leading and developing teams across multiple sites with empathy and accountability
- Bring strong organizational and problem-solving skills to fast-paced healthcare environments
- Enjoy optimizing processes and improving patient experience
- Communicate clearly and effectively across clinical administrative and leadership teams
- Take pride in ensuring dental operations run efficiently and patients receive compassionate quality care
Required Experience:
IC
About Company
Inspire Hope. Promote Wellness. CALL FOR AN APPOINTMENT: 844-853-8937 (TOLL FREE) BEHAVIORAL HEALTH CRISIS CENTERS: 833-356-2427 (TOLL FREE) BEHAVIORAL HEALTH CRISIS LINE: 988 Through compassionate, high-quality care, we guide individuals on their journey toward improved physical and ... View more