Regional Financial Operations Assistant

The Regional Financial Operations Assistant reports directly to the Regional Manager with a dotted line to Corporate Finance / Collections. Where field and corporate priorities conflict on a given account timely and accurate collection of validated receivables takes precedence; genuine service or relationship exceptions are escalated to the Regional Manager with a recommendation rather than resolved unilaterally. Clarity on this point is intentional it defines how the role balances customer goodwill against clean revenue capture.

Bridge the gap: Serve as the primary point of contact between field branches and corporate billing and collections.

Research variances: Analyze billing discrepancies and payment variances between corporate accounts receivable and customer payments.

Investigate field work: Review work orders job logs and regional data to verify accuracy against corporate invoices.

Resolve disputes: Manage disputes to correct payment errors and ensure the company is paid accurately for completed work.

Support management: Relieve Regional and Branch Managers of collections administration keeping them informed with concise updates.

Improve processes: Identify recurring collection errors and partner with corporate to streamline the regional invoicing pipeline.

Skills & Qualifications

Experience: 24 years in bookkeeping billing accounts receivable or operational administration. Construction or field-services AR strongly preferred.

Industry knowledge (preferred): Familiarity with construction billing concepts AIA G702/G703 progress billing retainage lien waivers and Florida Notice to Owner / lien statutes.

Analytical skills: Strong facility with numbers data reconciliation and investigating financial discrepancies.

Communication: Excellent written and verbal skills to work effectively with both field crews and corporate staff.

Problem-solving: Works independently attends to detail and pieces together why numbers do not match.

Tech savvy: Proficient in Microsoft Excel (VLOOKUPs pivot tables) and standard corporate ERP or billing software; construction accounting systems (e.g. Sage 300 / 100 Sage Intacct) a plus.