Regional Director of Operations

Regional Director of OperationsPacific Northwest RegionJob Title: Regional Director of OperationsFLSA Status: ExemptDepartment: OperationsReports To: Chief Operating OfficerRegion: Pacific NorthwestBranches: Seattle Chehalis Spokane Pasco Portland and BoiseJob SummaryThe Regional Director of Operations provides strategic leadership and operational oversight for Pacific Mobile Structures Pacific Northwest Region including the Seattle Chehalis Spokane Pasco Portland and Boise branch role is accountable for regional operational performance profitability safety asset readiness customer satisfaction quality execution and leadership development. The Regional Director of Operations serves as the senior operational leader for the region ensuring consistent execution of company standards operational processes refurbishment programs fleet readiness objectives facility maintenance expectations DOT and Prevailing Wage compliance subcontractor performance and achieving financial position partners closely with the Director of Fleet & Facilities Quality Control Manager Sales leadership Construction Services project management teams Procurement Safety Accounting Operations Support and People Operations to drive operational excellence continuous improvement organizational growth and successful customer and project position represents one of the senior operational leadership roles within Pacific Mobile Structures and plays an important role in supporting company growth operational consistency leadership development and the successful execution of strategic initiatives throughout the Pacific Northwest a key member of both the Operations Leadership Team and the Regional Management Team this role carries significant responsibility and accountability for the performance development and operational execution of six branch locations. The Regional Director is expected to contribute an informed operational perspective remain aligned with shared regional priorities and maintain strong solutions-oriented support relationships with Sales leaders and Construction Services project management teams. The role is expected to think strategically lead through influence develop strong operational leaders champion continuous improvement and drive results while exemplifying Pacific Mobile Structures core values of Serve Stay Connected Enthusiasm Build Trust and Be role serves as an important leadership voice within the organization helping identify opportunities for operational improvement supporting cross-functional initiatives and ensuring alignment between company objectives and regional execution. Success in this position requires strong leadership sound business judgment operational expertise and commitment to developing people while delivering exceptional results for customers employees and the & Perks of being a Pacific Mobile Employee:7.5 Paid Holidays plus 2 additional Floating HolidaysCompetitive Paid Time Off (PTO) ProgramMedical Dental and Vision coverage options8 hours of Volunteer Time per year401(K) Retirement Benefits with Company MatchExercise Subsidy Plan equal to $25 per monthQuarterly Wellness IncentivesSafety and Values Recognition ProgramsYears of Service RecognitionEmployee Development & TrainingDrug-Free Safety-Focused EnvironmentBase Salary Range: $120000 - $140000Regional ResponsibilitySeattle WAChehalis WASpokane WAPasco WAPortland ORBoise IDEssential FunctionsRegional Operations LeadershipProvide leadership direction and accountability for all operational activities throughout the Pacific Northwest operational objectives and performance expectations for branch leadership consistency in operational and administrative procedures workflows and execution standards across all regional operational reviews and implement corrective action plans as current operational scorecards and metrics to determine whether they are driving the right branch behaviors priorities and branch operations align with company strategic goals and a culture of accountability continuous improvement collaboration and operational as a key contributor to both the Operations Leadership Team and Regional Management and partner closely with Sales leadership to meet and exceed customer timing expectations on rental asset healthy branch L-10 disciplines and assess whether IDS is identifying and resolving the right operational issues with accurate To-dos clear ownership and consistent Branch Operations Manager for effectiveness elevate role expectations and provide recommendations related to development succession accountability and role as an aligned and dependable contributor to the Regional Management Team by supporting shared priorities and following through on regional Management & Business PerformanceMaintain profit and loss responsibility for all assigned branch and execute regional operating plans and revenue margins labor productivity and operating opportunities to improve branch profitability and operational improvement in asset utilization and return on invested operational resources are effectively deployed to support market demand and company Branch Operations Managers accountable for managing to established labor and material budgets understanding variances and implementing timely corrective staffing levels Service Technician capacity and vendor-capacity mix by branch and provide recommendations that balance service quality cost and customer III Asset Refurbishment & Production LeadershipProvide regional leadership and accountability for all Type III refurbishment refurbishment production targets schedules labor plans and budget objectives are operational consistency in refurbishment planning material utilization scheduling and with the Director of Fleet & Facilities to implement Type III asset-management and refurbishment process improvements standards and production strategies developed for companywide with the Quality Control Manager to improve product quality reduce rework and increase asset capacity planning to ensure regional refurbishment capabilities align with company growth efforts to improve productivity cycle times quality outcomes and asset readiness throughout the regional accountability for consistent branch adoption and execution of approved Type III process Facilities & Asset ManagementMaintain accountability for fleet readiness operational condition utilization storage and deployment throughout the branch facilities are properly maintained organized secure and capable of supporting operational company fleet management facility maintenance and asset management standards established by the Director of Fleet & with the Director of Fleet & Facilities on facility improvements branch expansions major capital investment projects fleet optimization initiatives and long-term asset in regional asset planning refurbishment prioritization and deployment inventory accuracy asset accountability and operational readiness throughout the accurate and actively managed Ready-to-Go status to improve customer responsiveness fleet utilization and asset branches follow established inventory processes and procedures including receiving counts audits transfers adjustments material controls documentation and timely reconciliation of & Regulatory CompliancePromote and maintain a strong safety culture throughout all branch compliance with federal state local and company safety regional accountability for Department of Transportation compliance across all branches utilizing power fleet Operations Managers maintain branch-level discipline around driver qualification files vehicle inspections maintenance records hours-of-service requirements permits registrations and related DOT documentation as with Safety leadership and the Director of Fleet & Facilities to support consistent power fleet compliance standards audit readiness corrective actions and risk reduction across the that DOT compliance is critical to individual branch operations company asset protection customer service continuity and the overall health of Pacific Mobile Operations Managers maintain branch-level discipline around accurate and timely timecard entry and approvals with a specific focus on Prevailing Wage with Safety leadership to improve safety performance and reduce operational inspections audits and corrective action operational activities are conducted in accordance with company policies and regulatory branch leaders use operating reviews and corrective-action processes to maintain visible accountability for Safety DOT compliance Power Fleet readiness and related Control & Operational ExcellenceDrive execution of company quality standards throughout all regional with the Quality Control Manager to implement inspection programs quality initiatives and operational consistent application of refurbishment standards quality procedures and documentation warranty exposure customer issues rework and operational operational discipline process consistency and accountability across all branch companywide continuous improvement initiatives and best practice branch-level 5S expectations assess and rank branch performance and drive improvements that make 5S part of everyday quality rework Ready-to-Go and operating data to identify recurring issues and verify sustained corrective Development & Talent ManagementRecruit develop coach and mentor Operations Managers and branch leadership a higher level of expectation candor coaching and accountability to the Branch Operations Manager succession planning strategies for operational leadership and develop future operational hiring onboarding training and employee development employee engagement and cultivate a culture where employees are empowered to grow and develop Pacific Mobile Structures core values of Serve Stay Connected Enthusiasm Build Trust and Be strong trust-based relationships across branches departments customers and business teams through visible leadership accountability communication and enthusiasm for achieving company Experience & Cross-Functional CollaborationMaintain strong alignment and a responsive solutions-oriented support relationship with Sales leadership to ensure exceptional customer service accurate forecasting and timely rental asset significant customer concerns and operational a strong support relationship with Construction Services project management teams and collaborate with Fleet & Facilities Procurement Accounting Operations Support Safety and People strategic growth initiatives market expansion opportunities and operational improvement communication and alignment between branches and corporate operational execution supports company growth objectives and customer clear communication coordinated planning effective project handoffs and timely escalation and resolution of issues that could affect customers schedules cost or effective cross-functional operating rhythms for forecasting resource planning project priorities customer commitments and issue degree in Operations Management Construction Management Business Administration Engineering or a related field combination of education and relevant experience will be 10 years of progressive operational leadership -site management experience leading construction modular building manufacturing industrial services fleet operations transportation or related operational environments financial management and profit and loss responsibility success leading large operational teams and developing managing operational performance through metrics accountability systems and continuous improvement with work order management labor productivity systems and related business Skills & AbilitiesStrong leadership coaching and team development strategic planning and execution business and financial understanding of operational workflows logistics fleet management facilities management full-cycle inventory management including procurement receiving and automatic restocking Power Fleet compliance and production to evaluate operational scorecards identify misaligned incentives and recommend practical metric changes that improve behaviors and problem-solving and decision-making communication and relationship-building to influence and collaborate across multiple departments and leadership to build strong support relationships with Sales leaders and Construction Services project management teams while balancing customer commitments operational capacity cost and execution organizational and project management to travel extensively throughout the Pacific Northwest MeasuresRegional profitability and financial performanceSafety performance and incident reductionDepartment of Transportation compliance performance and audit readinessFleet readiness and asset utilizationType III refurbishment production output and qualityCustomer satisfaction and responsivenessInventory accuracy and asset accountabilityFacility condition and operational readinessLeadership development and succession planningEmployee retention and engagementQuality performance and reduction in reworkReview improvement and alignment of operational scorecards and metricsExecution of company strategic initiativesConsistent operational performance across all branch locationsHealthy branch L-10 meetings effective IDS and accountable completion of To-dosBranch Operations Manager effectiveness development succession depth and role fitRegional Management Team contribution and cross-functional alignmentSales and Construction Services partnership project handoffs and customer support effectivenessReady-to-Go accuracy and asset availabilityInventory process adherence material control and timely variance resolutionLabor and material budget performance and corrective-action disciplineStaffing Service Technician retention and vendor-capacity effectiveness5S ranking improvement and daily operating disciplineConsistent implementation of Type III process improvements