Regional Director of Operations (Hospitality)

This strategic leadership role is responsible for driving operational excellence maximizing profitability maintaining brand compliance and developing high-performing teams across multiple hotel locations. The Regional Director of Operations serves as a key partner to General Managers and leadership teams ensuring properties consistently deliver exceptional guest experiences while achieving owner and company performance objectives.

This position requires a highly visible leader who thrives in a fast-paced hospitality environment is comfortable with extensive travel and possesses a strong understanding of hotel operations financial performance revenue management guest satisfaction and team development.

At ARK Hospitality we uphold a people-first culture where relationships come before business and intentional culture powers performance. Our mission to raise the bar on what Relationships Reputation and Returns mean in hospitality drives everything we do. By combining proven systems talent development and a culture rooted in genuine connection and ownership results we foster an environment where team members are empowered to grow and deliver exceptional outcomes.

Location: Remote Travel within the United States

Preferred: Central or Eastern Time Zone

Travel Requirement: Extensive travel (50-75%) to assigned properties. Candidates should reside within a reasonable commuting distance of a major commercial airport to support frequent travel throughout the portfolio.

Responsibilities

• Minimum 5 years of multi-property hotel operations leadership experience.
  
• Prior experience as a Regional Director of Operations Area Director Multi-Unit General Manager or similar hospitality leadership role strongly preferred.
  
• Experience with Choice Hotels brands is highly preferred. Experience with Everhome Suites Cambria Comfort Quality Sleep Inn MainStay WoodSpring Suites or similar select-service and extended-stay brands is a plus.
  
• Demonstrated success leading multiple hotel properties and achieving financial and operational objectives.
  
• Strong knowledge of hotel operations including Front Office Housekeeping Maintenance Revenue Management Food & Beverage (where applicable) and Guest Services.
  
• Proven experience with budgeting forecasting P&L management labor controls and financial performance analysis.
  
• Strong leadership coaching and talent development capabilities.
  
• Excellent communication presentation and relationship-building skills.
  
• Proficiency with hotel Property Management Systems (PMS) Microsoft Office Suite and hospitality reporting platforms.
  
• Bachelors Degree in Hospitality Management Business Administration or related field preferred; equivalent experience will also be considered.
  
• Ability and willingness to travel extensively including overnight travel.
  
• Must reside within a reasonable distance of a major commercial airport to support frequent travel requirements.
  
• Preferred residence in the Central or Eastern United States though qualified candidates nationwide will be considered.
  

ARK Hospitality offers a comprehensive benefits package for full-time team members including:

• Medical Insurance
  
• Dental Insurance
  
• Vision Insurance
  
• Life Insurance
  
• Paid Time Off (PTO)
  
• Paid Holidays
  
• 401(k) with Company Match
  
• Professional Development Opportunities
  
• Internal Growth & Advancement Opportunities
  
• Employee Hotel Discounts
  

About ARK Hospitality

Focused on what matters: Relationships Reputation and Returns

At ARK our vision is to positively impact and our mission is to raise the bar on what relationships reputation and returns mean in hospitality. We are passionate about owner results with proven systems talent and intentional culture to fuel optimal outcomes.

We believe great hospitality starts with great people. Through accountability operational excellence and a commitment to developing leaders we create environments where both our team members and our hotel owners can thrive.

Join ARK Hospitality and help shape the future of a growing portfolio of Choice-branded hotels across the country.