Refund Specialist

Join our team in North Carolina a place where vibrant city life meets serene nature. Enjoy the best of both worlds as you become part of a dynamic team dedicated to ensuring accurate and timely refunds.

• Review credits to determine if a refund is due to insurance.
• Review credits to determine if a refund is due to the patient.
• Understand how to read an Explanation of Benefits (EOB).
• Understand allowables.
• Work line items and apply credits and debits appropriately.
• Follow all company policies and procedures including HIPAA regulations.
• Communicate trends or issues with payers.
• Assist with other areas of receipts processing as needed.

Two (2) years of payment refunds experience with collections billing and/or registration experience in a healthcare or insurance setting being a plus OR any combination of equivalent education and experience. Typing skills with a minimum of 35 wpm and good communication skills are required.

(MediumMax 25lbs): up to 25 lbs 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs. Occasional to frequent standing & walking occasional sitting close eye work (computers typing reading writing). Physical demands may vary depending on assigned work area and work tasks.

Visit our website to learn more about our organization. As a member of our team you will benefit from free job placement and services including immediate access to FFAM 360 Staffing available job openings resume review and critique and interview preparation with valuable information about the culture of potential employers. We also offer referral fees for any candidates you refer to us and are placed with our clients.