Referral Coordinator (Remote)

Full-Time Monday - Friday 8:00 AM - 5:00 PM Fully Remote

This position is limited to candidates who currently reside in Tulsa OK. Candidates outside the Tulsa area will not be considered.

About the Opportunity

CareATC is seeking an experienced Referral Coordinator to support the coordination processing authorization and scheduling of patient referrals across multiple clinics and providers within our Tulsa market.

This role serves as a key resource for patients providers clinic teams and referral partners ensuring referrals are processed accurately efficiently and with a high level of customer addition to day-to-day referral management the Referral Coordinator supports onboarding and training of team members process improvement initiatives and departmental projects that help drive operational excellence across the referral program.

What Youll Do

• Coordinate and process referrals for specialty care procedures diagnostic testing and other medical services

• Monitor referral requests and manage referral workflows within eClinicalWorks (eCW)

• Verify insurance requirements network participation and authorization needs

• Obtain and document referral authorizations and required approvals

• Schedule appointments and procedures with specialists facilities and healthcare partners as needed

• Utilize third-party payer and healthcare partner portals to coordinate services

• Maintain accurate and timely referral documentation within eCW

• Collaborate with Providers Medical Assistants Schedulers Clinic Managers and external partners to ensure seamless patient care coordination

• Assist with onboarding and training of Referral Coordinators

• Support workflow enhancements reporting and assigned projects

• Review and follow up on outstanding referrals to ensure timely completion and resolution

• Maintain HIPAA compliance and patient confidentiality at all times

What Youll Bring

• High School Diploma or equivalent required

• Medical Assistant certification preferred

• One year of Medical Assistant experience in a clinic setting or one to two years of experience in medical scheduling referrals registration or billing

• Knowledge of insurance authorization processes referral management and healthcare operations

• General understanding of CPT and ICD-10 coding preferred

• Experience working within an electronic medical record system; eClinicalWorks (eCW) experience preferred

• Must currently reside in Tulsa OK

• Strong organizational skills with exceptional attention to detail and accuracy

• Ability to prioritize multiple responsibilities in a fast-paced environment

• Excellent written and verbal communication skills

• Ability to work independently while collaborating effectively across teams

The CareATC Core4

Committed Optimistic Reliable Empathetic

Why Join the Referral Team

This role offers the opportunity to make a direct impact on the patient experience by ensuring timely access to specialty care and services. Youll collaborate with teams across the organization contribute to process improvements support fellow team members and play an important role in helping CareATC deliver coordinated high-quality care to the patients we serve.

We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued respected and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion sex national origin age disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact us atto request contacted for a job opportunity please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry.

If the position is not posted on the CareATC website the job does not exist. Thank you!