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Referral Coordinator

Brio Living Services

Job Location:

Muskegon, MI - USA

Hourly Salary: $ 18 - 23

Posted: 4 June 2026 (30+ days ago)

Application Deadline: 1 September 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Schedule: Full Time 40 hours per week Monday - Friday 8:00am - 4:30pm
Department: Admin Muskegon and Holland MI

What Youll Do In This Role:
As a Referral Coordinator youll help connect participants to the care they need by coordinating referrals scheduling appointments and managing authorizations. Youll deliver a seamless positive experience and support exceptional participant care.

Key Responsibilities

Scheduling and Coordination

Schedule participant medical appointments coordinate transportation and ensure necessary authorizations are obtained for services.
Document appointments in the electronic health record (EHR) notifying the interdisciplinary team (IDT) and clinical teams as needed and ensure authorizations are in place.

Liaison and Communication

Serve as the liaison between the IDT clinic team and transportation department for outside appointments.
Communicate effectively with participants families and caregivers about appointments transportation and care details.

Compliance and Documentation

Ensure participant information is documented accurately and in compliance with guidelines and regulatory requirements.
Communicate with referral sources and funding sources as needed for coordination of care.

Collaboration and Administrative Support

Work with the Health Plan Management Department and other LifeCircles teams to ensure coordinated care.
Perform clinical administrative tasks including managing calls processing faxes and handling referrals.

Technical Proficiency and Additional Duties

Use computer software correspondence tools and telecommunication systems to manage tasks efficiently.
Perform other assignments as directed by the supervisor.

The above is a summary of the position it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills Knowledge & Expertise

Experience in scheduling referral coordination and/or medical administrative duties preferred.
Experience with electronic medical records
High School Diploma or GED required
CPR certification or willing to obtain upon hire
Experience in working with the elderly preferred.
Must clearly demonstrate a high degree of organizational skills multi-tasking and efficiency.

Job Benefits

Career Growth & Development Take your career to the next level with our tuition assistance programs and educational scholarships.
Wellness Program & Reimbursement Prioritize your health and well-being reimbursed $120 a year!
Competitive Benefits for Full-Time Team Members Enjoy Medical Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
Retirement Savings Plan Secure your future with employer contributions.
Daily Pay Instantly transfer your daily earnings.
Generous Paid Time Off (PTO) Includes 6 Paid Holidays and 2 Floating Holidays.
Team Member Referral Bonus Program Earn $500 when you bring great people to our team!
Mileage Reimbursement Offered for work-related travel.

ACCESSIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability please contact us at

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation national origin age disability or genetics in accordance with applicable federal state and local laws.

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Required Experience:

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