Referral Coordinator

TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting in to and its been the best career move Ive ever made. -Jordan Mazick PT DPT OCS

Referral Coordinator

Job Type: Full Time

*This position is Remote but requires in-person training for the first 30 days (candidates must be local to San Antonio TX- Live Oak) and occasional in-office presence as needed or at the supervisors discretion.

Salary:$17-$18/ HR

Hours:Monday- Thursday 7:00am-7:00pm (8-hour shifts) and Friday 7:00am-4:00pm

HowTexPTS and Confluent HealthSupports You:

• A focus to create a diverse equitable and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical Dental Vision LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

*Part-time and PRN employees are only eligible to participate in the 401(k) benefit.

Youll Achieve Success By:

• Operate as first point of contact for the company in a role that is call center-adjacent and includes managing incoming call phone queue.
• Manage a high volume of incoming referrals and handle consecutive calls efficiently.
• Deliver exceptional customer service while maintaining strong attention to detail.
• Schedule patient appointments accurately and promptly.
• Perform data entry with precision.
• Communicate with patients and physicians over the phone to address inquiries and needs.
• Collaborate with various team members at Texas Physical Therapy Specialists to ensure patient and customer requests are addressed effectively and in a timely manner.

• High School Diploma/GED required
• Basic office and customer service skills
• Verbal and written communication skills; ability to clearly communicate with others
• Full Time Availability required
• Local to San Antonio TX and able to attend the 30 days in person training
• Previous experience in a similar role required(Medical front desk Medical admin)

Who We Are:

For 20 years Texas Physical Therapy Specialists (TexPTS) has been helping people return to their work life and play without pain. We are recognized leaders in orthopedic and sports physical therapy with the highest number of Board Certified Specialists in the field. As part of the Confluent Health family were committed to empowering the next generation of physical therapists.

TexPTS is a member of the Confluent Health family of physical and occupational therapy companies. Together we are transforming healthcare by strengthening private practices and developing highly effective clinicians all across the country.

Voted Best Places to Work& 2025! 4 star employer as rated on Glassdoor!

• Use the link to see what our team members are saying! Health LLC and its affiliates areequal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race color religion sex sexual orientation gender (including pregnancy childbirth or related medical conditions) gender identity or expression national originmarital statusage disability veteran status or other applicable legally protected you need assistance or would like to request an accommodation due to a disability please contact us at .