Referral and Intake Coordinator

Brevard

Job Location:

Rockledge, FL - USA

Hourly Salary: USD 25 - 27

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

Health insurance
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Dental insurance

About the Role:

Assisting Hands - Brevard is looking for a compassionate and organized Referral and Intake Coordinator to join our growing team in Rockledge (Melbourne) this vital role youll be the first point of contact for clients and families seeking home care services helping connect them with the support they need. If youre passionate about making a difference in peoples lives and thrive in a fast-paced care environment we want to hear from you!

Responsibilities:

Manage incoming referrals from hospitals physicians case managers and community partners
Conduct client intake assessments and gather necessary information to initiate home care services
Coordinate with care teams to ensure smooth onboarding and seamless transitions for new clients
Maintain accurate and up-to-date client records in care management systems
Communicate effectively with clients families and referral sources throughout the intake process
Track and follow up on pending referrals to maximize conversion and client satisfaction
Collaborate with schedulers and care coordinators to match clients with appropriate caregivers

Requirements:

Prior experience in home care healthcare intake case management or a related field preferred
Strong organizational skills with the ability to manage multiple referrals simultaneously
Excellent verbal and written communication skills
Compassionate client-focused demeanor with a commitment to quality care
Proficiency with care management software or CRM systems a plus
Knowledge of home care Medicaid or insurance authorization processes is a bonus
High school diploma or equivalent required; associates or bachelors degree preferred

About Us:

Assisting Hands - Brevard is a trusted provider of in-home care services dedicated to helping seniors and individuals with disabilities live safely and comfortably in their own homes. Our clients love us for our personalized approach and the genuine compassion our team brings to every interaction. We foster a supportive mission-driven work environment where employees are valued respected and empowered to make a real difference every day.

Compensation: $25.00 - $27.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

About Assisting Hands Home Care

Assisting Hands Home Care provides compassionate dependable in-home care that helps individuals remain safe independent and comfortable in their own homes. Our care is rooted in dignity respect and personalized support allowing clients to maintain their quality of life where they feel happiest.

Assisting Hands Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable compassionate and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.

Required Experience:

Responsive recruiterBenefits:Health insurancePaid time offTraining & developmentVision insurance401(k)401(k) matchingDental insuranceAbout the Role:Assisting Hands - Brevard is looking for a compassionate and organized Referral and Intake Coordinator to join our growing team in Rockledge (Melbourne)...