Recreation Director

The Recreation Director is responsible for developing coordinating and managing all guest recreation programs and activities to enhance the overall guest experience. This position oversees recreational facilities activity staff and special events while ensuring exceptional customer service safety compliance and operational excellence. The Recreation Director creates engaging experiences that align with the hotels brand and contribute to guest satisfaction and retention.

• Plan organize and supervise daily recreational activities and special events for guests of all ages.
• Manage recreation facilities including pools fitness centers sports courts beaches water sports and other resort amenities as applicable.
• Recruit train schedule and supervise recreation staff to ensure high-quality guest service.
• Develop seasonal activity calendars and innovative programming that enhances the guest experience.
• Monitor and maintain safety standards equipment and facilities in compliance with company policies and local regulations.
• Coordinate with other hotel departments to support guest events group activities and special functions.
• Manage departmental budgets inventory and purchasing of recreational equipment and supplies.
• Address guest inquiries concerns and feedback in a professional and timely manner.
• Promote recreation programs and encourage guest participation through effective communication and marketing efforts.
• Track participation levels guest satisfaction and program performance to identify opportunities for improvement.

• Minimum of 1 years of recreation hospitality resort or guest services management experience.
• Strong leadership organizational and interpersonal skills.
• Excellent customer service and communication abilities.
• Knowledge of recreational programming safety procedures and risk management practices.
• Ability to work flexible schedules including evenings weekends and holidays.
• CPR First Aid and other relevant certifications preferred.

• Ability to stand walk and remain active for extended periods.
• Ability to lift and move recreational equipment as needed.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to work different hours during throughout the day.

• Competitive pay rate
• Health dental and vision insurance
• Paid time off and holidays after one year
• Hilton Employee discounts
• Professional development opportunities