Records Specialist

Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace

As Embry-Riddle Aeronautical University marks its Centennial we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach FL and Prescott AZ and a Worldwide network spanning nearly 120 global locations Embry-Riddle stands as the worlds largest aviation and aerospace university.

For a century we have led innovation in STEM education serving more than 30000 students around the globe. Our cutting-edge programs in Applied Science Aviation Business Technology Engineering Safety Security and Space empower the next generation of leaders to shape the future of flight exploration and discovery.

As we launch our next century we remain committed to excellence innovation and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

Embry-Riddle Aeronautical University is seeking a customer-focused and detail-oriented Records Specialist to join the Office of the Registrar on the Daytona Beach campus. Reporting to the Associate Registrar this role plays a vital part in supporting student academic records operations and delivering exceptional service to students faculty staff and external agencies. The ideal candidate will thrive in a fast-paced environment demonstrate strong problem-solving skills and maintain a high level of accuracy and confidentiality while supporting a wide range of registrar functions.

Key Responsibilities

• Maintain and update student academic records within the student information system and related record platforms.

• Process complex academic record requests including registration changes graduation applications transcript requests enrollment verifications grade changes and program updates.

• Provide exceptional customer service by assisting students faculty staff and external agencies with academic record inquiries and registrar-related processes.

• Respond to emails escalations and Teams inquiries regarding registration transcripts withdrawals grades and other student record matters.

• Process flight grades registrations and FAA certificates/ratings within student academic records while coordinating with the Flight Department as needed.

• Review and process official transcripts from other institutions for transfer credit evaluation in collaboration with Academic Evaluators.

• Audit student records to identify discrepancies and support resolution efforts.

• Assist with system testing process analysis and documentation related to the PeopleSoft Student Information System.

• Maintain confidentiality of student records in compliance with FERPA regulations.

• Archive retrieve and interpret student records using the university imaging system.

• Support additional departmental operations and special projects as assigned.

Perks Await You at Embry-Riddle!

• Health Benefits:Experience comprehensive medical dental and vision coverage along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your healthbecause your journey to wellness should be rewarding! Buckle up for a healthier happier you!

• Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions:ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution with no vesting period.

• Generous Time Off:Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9 paid holidays including the day after Thanksgiving and the week between Christmas Eve and New Years Day.

Compensation

The hourly range for this role is $17.00 to $17.20 hourly. The final offer will be based on the candidates skills qualifications and experience as well as applicable state regulations internal equity and business needs and may fall outside of the stated range.

Required Education and Qualifications:

Application process/requirements

To submit your application for this opportunity please visit theEmbry-Riddle Career Siteand search for requisition number R311510. Please attach all relevant materials to your application when you apply online. Complete submissions include:

• Cover letter

• Full Resume

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty staff and students are treated fairly and provided equal opportunities for employment advancement compensation training and other benefits of employment. Embry-Riddle makes employment decisions including hiring promotions compensation and other terms of employment based on individual merit qualifications and abilities. Embry Riddle is strongly opposed to discrimination and harassment and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race color national origin sex disability veteran status predisposing genetic characteristics age religion or pregnancy status or any other status protected by federal state or local law in its employment educational programs admissions policies financial aid or other school-administered programs or activities. For further information please visit ourwebsite.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact and should not reach out to hiring managers or staff.