Records Management Specialist

Heartland Consulting is seeking a Technical Support Management (TSM) Deficiency Records Management Specialist to support a major U.S. Coast Guard shipbuilding and acquisition program.

This full-time role is responsible for managing deficiency records within the TSM system and providing critical support during key trial events including dock trials builders trials and Acceptance Trials. The position plays an essential part in ensuring timely identification tracking and resolution of deficiencies throughout the ship construction and delivery process.

This is an outstanding opportunity for someone with strong organizational skills and interest in naval shipbuilding who thrives in a dynamic mission-focused environment.

• Administer and maintain the Technical Support Management (TSM) system for all deficiency records including Quality Deficiency Reports (QDRs) trial cards and related documentation.
• Maintain and support a deployable mini-LAN system (up to 20 laptops) for use during sea trials and dockside events.
• Screen track monitor and close out deficiencies; generate status reports and metrics.
• Provide task-level project management support and surge staffing during high-tempo trial periods.
• Coordinate closely with the shipbuilder USCG stakeholders and other team members to facilitate timely deficiency resolution.
• Support trial events both dockside and at sea as required.

• Demonstrated experience with deficiency tracking systems quality management or configuration management in a shipbuilding or major acquisition environment.
• Strong organizational data entry tracking and reporting skills with high attention to detail.
• Ability to work extended hours and support high-tempo periods during ship trials and testing events.
• Bachelors degree preferred; technical logistics or shipbuilding background is a strong plus.
• Excellent communication and coordination skills.
• Active Secret security clearance is required.

Were looking for a reliable detail-oriented professional who can stay organized under pressure and effectively coordinate with multiple stakeholders. Prior experience in naval shipbuilding shipyard operations or trial event support is highly desired.

About Heartland Consulting Heartland Consulting provides high-quality professional and technical services to federal government clients with a strong focus on the U.S. Coast Guard and Department of Defense. We pride ourselves on integrity innovation and delivering exceptional support.

How to Apply Interested candidates should submit their resume and a brief cover letter highlighting relevant experience with deficiency management shipbuilding or trial support to

Heartland Consulting is an Equal Opportunity Employer.

Required Experience:

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