Receptionist

El Macero Country Club located in El Macero CA is pleased to announce an excellent career opportunity for a Receptionist! We are seeking a driven individual who is eager to learn contribute and grow within a fastâpaced hospitality-focused property organization. As part ofâTroon youll contribute to a global leader in golf and community management.

Ideal candidates are organized customer service- centric and possess strong communication and interpersonal skills. Receptionists are directly responsible in assisting in the day-to-day operations of the property and its staff. The Receptionist will provide mid-level administrative support handling information request and performing clerical functions such as: answering phones preparing correspondence greeting and directing visitors arranging conference calls and schedule meetings.

Ideal candidates have flexible schedules with availability to work weekends holidays and golf seasons as needed.
Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe so you can focus on the customers experience camaraderie and service management.

Pay range: $18.00 to $19.00

Receptionist Job Responsibilities:

• Greet and act as liaison with vendors and guests
• Prepare outgoing mail USPS or Fed Ex
• Answering and routing all incoming calls; taking messages
• Assists visitors and customers with general questions
• Assist management with correspondence photocopying scanning binding or other administrative duties as needed
• Assist Office Manager in coordinating events
• Document production and filing
• Maintain office supple
• Determines which local markets should be canvasses for prospective members
• Assistance with Microsoft Excel PowerPoint projects and Canva
• Perform other duties assigned by supervisor or manager
  
• Directs visitors and callers to the appropriate staff member utilizing employee and department directories.
• Be familiar with procedures for handling all aspects of customer inquiries complaints or disputes.
• Responsible for the gathering and management of data pertaining to new membership registration and keeps record up to date.
• Ensure reception area is tidy clutter free and presentable with all necessary stationery and material (e.g. pens forms and brochures.)
• Supports continuity among work teams by documenting and communicating actions irregularities and continuing needs.
• Contributes to team effort by accomplishing related tasks as needed and in a timely manner.

Receptionist Qualifications/ Skills:

• 1-2 years administrative experience preferred
• Must be proficient in the use of Microsoft word Outlook Excel PowerPoint and Canva
• Must possess excellent verbal and written communication skills
• Must be a extremely organized efficient and detail-oriented
• Must be highly motivated goal driven and self-starter
• Ability to handle multiple tasks simultaneously
• Ability to answer telephone in a profession manner

Working Conditions

• This position requires the ability to speak hear and see
• The employee is required to sit for long periods of time using a monitor and keyboard; use hands to handle of feel; and reach with hands and arms
• The position will also require the employee to stand walk stoop kneel or crouch to pick up things or move displays around
• The employee must be able to lift and/or move up to 40lbs occasionally
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekend and holidays

About Troon

Founded in 1990 and headquartered in Scottsdale AZ Troon is the worlds largest professional club management company that specializes in services in golf hospitality and residential communities.âWith more than 900 locations in 45 states and 27 countries Troon is a leading employer in hospitality.âGuided by values that emphasize being infectiously energetic consciously kind and humbly prosperousâTroon offers professionals the opportunity to grow and succeed within a globally respected organization.âLearn more atâ.â

Required Experience:

Junior IC