Receptionist

Compensation starting at: $14.29 - $19.15/hr based on experience.

Still Hopes is a premier continuing care retirement community offering amenities that inspire aging adults to achieve their personal best. We foster a culture of excellence offer competitive pay with generous benefits including tuition reimbursement paid time off and matching 401K! We are seeking a warm welcoming and professional Receptionist to serve as the first point of contact for our residents families guests visitors and team members. This position plays an important role in creating the exceptional experience and welcoming atmosphere that defines our community.

The ideal candidate enjoys working with people provides outstanding customer service and understands the importance of professionalism confidentiality and attention to detail in a senior living environment.

Key Responsibilities:

• Greet and warmly welcome residents visitors guests vendors and team members.
• Provide assistance and information to visitors and guests helping them navigate the community and directing them to the appropriate department or individual.
• Answer and direct incoming telephone calls in a courteous and professional manner.
• Monitor and maintain awareness of individuals entering and exiting the community in accordance with established procedures.
• Respond to questions and requests with a helpful service-oriented attitude.
• Assist residents and families with general needs and provide appropriate follow-up or referrals when necessary.
• Maintain a polished professional and welcoming reception area.
• Receive and distribute mail packages deliveries and other correspondence as needed.
• Maintain accurate records logs and other documentation associated with reception responsibilities.
• Communicate important information to appropriate departments and team members.
• Assist with emergency procedures and follow established safety and security protocols.
• Maintain confidentiality and protect the privacy and dignity of residents families and team members.
• Provide exceptional customer service while representing the mission and values of Still Hopes.

Qualifications:

• High school diploma or equivalent preferred.
• Previous receptionist customer service hospitality healthcare or senior living experience preferred.
• Excellent interpersonal and communication skills.
• Professional friendly and welcoming demeanor.
• Ability to remain calm courteous and helpful in a busy environment.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information appropriately.
• Basic computer skills and ability to learn new software and systems.
• Ability to interact respectfully and compassionately with older adults families visitors and coworkers.

Best of Columbia Winner 2026

Mission

To provide a faith-based community where life will be rich and full as God intends it to be holding to our values serving one another with dedication and promoting health and wellness for all.

Our Vision

To exemplify a new expectation for senior living.

Our Values

Family- We are here for each other.

Attitude- We can achieve anything with the right spirit.

Integrity- We are anchored in trust respect and accountability.

Team- We work together to make it happen.

Health- We nurture physical emotional and spiritual wellness.

Still Hopes Episcopal Retirement Community is an equal opportunity employer and will continue to recruit hire train and promote into all job levels the most qualified persons without regard to race color religion sexual orientation national origin age disability genetic information ancestry marital status military or veteran status citizenship status pregnancy and pregnancy-related conditions including childbirth or any other reason prohibited by law.

Required Experience:

Junior IC