Receptionist

Receptionist
Rate: $16/hour (depending on experience)
Shift: Per Diem

Northgate Health Care Facility is looking to add a Receptionist to our this role youll serve as the first point of contact for residents families visitors and staff while helping support daily administrative operations. If youre friendly organized and enjoy providing exceptional customer service wed love to hear from you.

Located in North Tonawanda NY Northgate Health Care Facility is proud to be part of The McGuire Group a recognized leader in skilled nursing rehabilitation and long-term care services throughout New York State. Recognized with a CMS 4-Star Overall Rating Northgate is committed to delivering high-quality care while fostering a supportive and team-oriented workplace. Our employees are empowered to grow professionally build meaningful relationships with residents and make a positive impact every day. Join a team where compassion collaboration and excellence are at the heart of what we do.

RESPONSIBILITIES:

• Welcome visitors and ensure proper sign-in and sign-out procedures are followed
• Monitor facility entrances and follow building security procedures to support resident safety
• Answer and direct incoming phone calls to appropriate departments staff or resident rooms
• Perform administrative support tasks including typing copying filing and mail distribution
• Maintain copier and office supply areas and distribute incoming faxes
• Sort and distribute resident and facility mail
• Maintain resident directories and mailing information
• Prepare door tags reports and other clerical documents as requested
• Assist with resident transportation and help residents enter or exit the facility when needed
• Use the facility intercom system for announcements and staff paging
• Attend required trainings and comply with facility policies and procedures
• Perform additional duties as assigned

REQUIREMENTS:

• High School Diploma or equivalent required
• Minimum 6 months of administrative or customer service experience required
• Healthcare or long-term care experience preferred
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Professional dependable and team-oriented approach

BENEFITS:

• Paid Time Off (PTO) for Full-Time and Part-Time
• Weekly or Same-Day Pay Options
• Health Dental and Vision Insurance
• Life Insurance
• Employee Referral Bonus Program
• Retirement Saving Options

Required Experience:

Junior IC