Receptionist | PRN
Boulder, CO - USA
Department:
Job Summary
Love meeting new people helping others and being the welcoming face of a community
- Do you enjoy creating positive experiences and helping people feel informed supported and valued
- Are you organized dependable and able to confidently manage a variety of responsibilities throughout the day
- Do you enjoy building relationships and making meaningful connections through everyday interactions
Frasier is seeking a friendly professional and service-driven PRN Receptionist to join our team. Whether greeting visitors assisting residents answering questions or supporting operations behind the scenes youll help ensure every interaction reflects Frasiers commitment to hospitality professionalism and care.
WHO WE ARE
As a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960 Frasier is on a mission: to build community that inspires and celebrates life.
What makes us stand out Our values-based culture. We foster community cultivate curiosity inspire excellence and lead with respect and accountability in every interaction.
OUR INVESTMENT IN YOU
Pay Range: $19.80-$22.74 per hour based on experience and qualifications.
Schedule: PRN / As Needed. Opportunities may include weekdays evenings weekends holidays and vacation coverage based on operational needs.
Applications are reviewed as received and accepted until the position is filled.
Comprehensive Benefits That Wow
- Weve got you covered Frasier pays 83% of your Health Dental & Vision premiums
- Grow your future 401(k) with 100% match on the first 5%
- Security you can count on Employer-paid Disability & Life Insurance
- Recharge and refresh Generous PTO up to 18 days/year
- Invest in yourself Tuition reimbursement up to $5250 annually
Perks That Make Life Better
- Stay strong for free On-site fitness center at no cost
- Support when you need it Free Employee Assistance Program (EAP)
- Move more spend less YMCA membership for just $10/month
- Commute made easy Free EcoPass for full-time team members
Why Youll Love Working Here
- Make an impact daily Support nearly 500 residents in living vibrant connected lives.
- Be the friendly face of Frasier Build genuine relationships with residents families visitors and team members.
- Belong here Join a collaborative inclusive community where your work matters.
- Grow here Develop skills in customer service communication and operations while making a difference every day
WHAT YOULL OWN
Own the Front Desk Experience
- Create exceptional first impressions for residents families visitors vendors and team members through warm professional service.
- Serve as the communitys central connection point helping people find information resources and support.
- Manage incoming calls inquiries and requests with accuracy professionalism and attention to detail.
- Help maintain a welcoming organized and resident-centered environment every day.
Keep Community Operations Running Smoothly
- Coordinate meeting spaces guest room reservations and other scheduling needs to support daily operations.
- Maintain resident directories contact information and community resources to ensure information stays accurate and accessible.
- Enter work orders process requests and help connect residents and team members with the services they need.
- Support tours events communications and administrative projects that contribute to a vibrant community experience.
Support Resident Services & Communication
- Assist with mail package distribution notices and other communications that keep residents informed and connected.
- Build positive relationships with residents while providing responsive solutions-focused customer service.
- Serve as a trusted resource by answering questions and proactively assisting residents families and visitors.
- Help ensure residents and guests consistently experience Frasiers commitment to hospitality and care
Ensure Accuracy Safety & Accountability
- Manage cash-handling responsibilities resident transactions and related documentation with accuracy and integrity.
- Respond appropriately to emergencies and support established safety and security protocols.
- Protect confidential information and uphold HIPAA requirements and organizational standards.
- Demonstrate professionalism sound judgment and reliability in every interaction and responsibility.
WHAT YOU KNOW AND HAVE EXPERIENCED
- ïMinimum one year of receptionist front desk customer service hospitality or administrative experience preferred.
- Exceptional customer service skills with a passion for helping others.
- Strong verbal and written communication skills.
- Ability to manage multiple responsibilities while remaining organized and detail-oriented.
- Proficiency with Microsoft Office Outlook and other common office technologies.
- Comfortable working independently and making sound decisions within established guidelines.
- Experience in senior living healthcare hospitality or service-focused environments preferred but not required.
- High school diploma or equivalent required.
YOULL BE A GREAT FIT
- Lead with warmth professionalism and a genuine desire to help others.
- Enjoy connecting with people from all walks of life.
- Take pride in creating positive first impressions and exceptional service experiences.
- Demonstrate strong attention to detail and follow-through.
- Remain calm adaptable and solutions-focused when priorities shift.
- Thrive in a mission-driven resident-centered community.
- Value teamwork respect accountability and continuous learning
WHAT WE DO
At Frasier we create a vibrant lifestyle for seniors through a full continuum of careindependent living assisted living memory support and skilled nursing. More than 300 dedicated team members help nearly 500 residents thrive with exceptional dining wellness programs health services and engaging activities.
We honor our rich history while shaping the future with innovation compassion and a commitment to excellence.
EEOC
Frasier is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where every employee feels valued respected and empowered.
To protect our residents an annual Flu vaccine TB test Drug Screen and Background Check are conditions of employment. COVID vaccination is encouraged but not required.
EQUAL OPPORTUNITY EMPLOYER
EQUAL HOUSING OPPORTUNITY
DRUG FREE
Frasier uses EVerify.
Required Experience:
Junior IC
About Company
Stunning backdrops, welcoming communities, and freedom to pursue your individuality. Here, your wellness and happiness are our priority. Contact us today.