Receptionist Physical Therapy South Des Moines PRN

Posting Job Description

Under direct supervision the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks.

Key Job Responsibilities:

• Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process.

• Answer phone calls and direct them appropriately.

• Schedule appointments following office guidelines.

• Obtain accurate patient and insurance information and collect co-pays and deductible amounts.

• Copy and scan patient documents (e.g. ID referrals insurance cards) into the appropriate location in the electronic medical record.

• Prepare patient charts for appointments ensuring all information is complete.

• Manage patient check-out duties including pricing services collecting payments and scheduling follow-up appointments.

• Assist with filing and retrieving registration documentation in electronic medical records.

• Confirm next-day appointments providing necessary documentation details and time-of-service payment information.

• Follow up on missed appointments and send related communications.

• Perform other duties as assigned by management.

Knowledge Skills and Abilities:

• Language Ability: Ability to read and interpret business documents and professional materials. Can write reports business correspondence and manuals. Capable of presenting information and responding to inquiries from various audiences.

• Math Ability: Ability to perform basic arithmetic operations and calculate rate ratio and percentage.

• Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats.

• Computer Skills: Proficiency in Microsoft Office Suite internet navigation database management spreadsheets and graphic presentation software.

Hours:

Were seeking a friendly reliable Front Desk Associate to support our South location during lateday hours. This role serves as our primary closer MondayThursday with the following anticipated schedule:

• Variable but looking for coverage at end of day 3-6 M-Th in particular and other hours filled in other days/times during the week.

The ideal candidate is customerfocused organized and available to work until 6:00 p.m. MondayThursday.

Minimum Qualifications:

• Must be at least 16 years of age.

Licensure & Certifications:

• Basic Life Support (BLS) for Healthcare Providers certification or to be obtained within three months of hire.

• Completion of Mandatory Reporter abuse training specific to the population served within three months of hire.

Preferred Qualifications:

• High school diploma or equivalent preferred.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.