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Receptionist Customer Service Representative
Job Location:
Job Location:
Lubbock, TX - USA
Hourly Salary:
$ 14 - 18
Hourly Salary:
Posted:
11 June 2026 (30+ days ago)
Posted:
Application Deadline:
8 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Were looking for someone sharp organized positive and ready to grow with our company. No experience is required.
Schedule is Monday-Friday 10 am-7 pm.
Schedule is Monday-Friday 10 am-7 pm.
Experience in the service industry is a big plus and we are willing to pay more for the right person with that background. This is especially true if you have worked in home services plumbing HVAC electrical or have experience with ServiceTitan.
This role is more than just answering phones. You will be the first voice many customers hear when they call Leakys. We are a fast-growing plumbing and HVAC company and this position is a great starting point for someone who wants a long-term career.
The last person in this position was promoted into a leadership role and we are looking for the next person who wants to grow with us.
What Youll Do
- Answer and route phone calls
- Greet customers and visitors in a friendly and professional way
- Help customers with basic questions and follow-up
- Make happy calls after jobs are completed
- Follow up with customers on estimates scheduling and service needs
- Help keep paperwork schedules and digital files organized
- Support the office team with daily tasks
- Jump in where needed to help the team
Youll Be a Great Fit If You
- Are positive and sound good on the phone
- Are organized and good at follow-up
- Like helping people
- Can stay calm and friendly when things get busy
- Have a good attitude and are easy to work with
- Like to move fast and get things done
- Take pride in doing good work
- Want a job where you can grow over time
Experience That Is a Big Plus
- Customer service experience
- Receptionist or office experience
- Home service industry experience
- Plumbing HVAC electrical or similar trade office experience
- ServiceTitan experience
Whats in It for You
- Competitive pay
- Higher pay available for service industry or ServiceTitan experience
- Benefits package
- Room to grow into Dispatcher CSR Administrative Lead or Office Manager roles
- A chance to be part of a growing Texas plumbing and HVAC company
If you are reliable positive and ready to grow we would love to meet you.
Compensation: $14.00 - $18.00 per hour
Leakys Plumbing & HVAC formerly Rowe Heating & Air Conditioning is under new ownership and is committed to delivering high-quality plumbing heating and air conditioning services to its commercial and residential customers. As a growing company we are looking for team players who embrace new opportunities and thrive in a fast-paced constantly evolving environment. If you meet the requirements for this position and want to be part of a supportive team Leakys is the place for you!
Required Experience:
Unclear Seniority
About Company
ACCA (Air Conditioning Contractors of America) is the association of HVAC (heating, ventilation, air conditioning, building performance) contractors.
