Receptionist

Job Description

The Office of the Vice Provost for Faculty Affairs is seeking a proactive detail-oriented and service-oriented Receptionist to serve as the first point of contact for Faculty Affairs and Academic Resource Management. Responsibilities of the position include greeting and assisting visitors providing support to the executive assistant and providing backup coverage for the main office telephone line. The Receptionist will also be responsible for managing and distributing incoming mail and deliveries scheduling and maintaining conference rooms and the Faculty Affairs library assisting with meeting and program planning monitoring and ordering office supplies and providing general administrative support.

The ideal candidate demonstrates the ability to interact professionally and respectfully with a variety of individuals while fostering a welcoming environment. This position should be proficient in using various software applications commonly used in higher education setting including but not limited to Microsoft Office suite of products (Word Excel PowerPoint) SharePoint and Qualtrics. Strong communication attention to detail and accuracy exceptional customer service and a commitment to providing high-quality administrative support are essential to success in this role.

Required Qualifications

Experience communicating professionally with individuals in person by phone or electronically
Experience providing customer service in a professional educational retail hospitality or similar environment
Knowledge of Microsoft Office applications (Exchange Word Excel PowerPoint SharePoint)
Experience working with a broad variety of stakeholders including but not limited to students staff faculty administrators and members of the public
Demonstrated ability to maintain confidentiality and exercise sound judgment

Preferred Qualifications

Experience providing receptionist front desk or administrative support
Prior administrative experience in higher education
Experience coordinating meetings or events
Knowledge and familiarity with university policies and procedures

Pay Band

2

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$18-$20/Hr

Hours per week

30

Review Date

August 26 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.