Receptionist

POSITION SUMMARY:

Receptionists are the first point of contact for clients and others visiting the branch or calling into the

branch. The Receptionist must be able to answer general questions and direct clients to the appropriate

party when this role you will also have the opportunity to expand your knowledge of the

firms Wealth Management business as you build your career in the organization.

DUTIES and RESPONSIBILITIES:

• Greet clients and visitors to the office with warmth and professionalism guiding them to the proper personnel
• Answer incoming calls in cordial professional and timely manner transferring calls to appropriate individuals
• Maintain call logs and take accurate thorough messages that are received
• Handle general inquiries following the firms policies and procedures
• Perform other responsibilities as directed by the Complex / Branch Manager such as filing restocking and ordering branch supplies maintaining office pantry facilities support scheduling branch meetings etc.
• Provide coverage/support for various operations functions if/as needed such as mail services and document and deposit scanning

MINIMUM QUALIFICATIONS

EDUCATION EXPERIENCE KNOWLEDGE and SKILLS:

Education and/or Experience

• High School Diploma/Equivalency

Knowledge/Skills

• Professional call etiquette
• Knowledge of telephone equipment is preferred
• Basic computer skills including Microsoft Office products
• Ability to communicate with colleagues and clients
• Dedication to customer service
• Ability to work in a fast-paced evolving environment
• Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)

Reports to:

• Service Manager

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion where individuals are hired developed and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate bringing a variety of backgrounds talents perspectives and experiences.

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