Receptionist
Albuquerque, NM - USA
Job Summary
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Receptionist
Group1 Toyota of Albuquerque A Group 1 Automotive Dealership
Toyota of Albuquerque is part of the fast-growing Group 1 Automotive a leader in automotive retail. We are looking for a friendly professional and customer-focused Receptionist/Cashier to join our team.
As the first and last point of contact for many of our customers youll play an important role in creating an exceptional dealership experience. If you enjoy helping people thrive in a fast-paced environment and take pride in providing outstanding customer service wed love to hear from you.
Why Join Us
In addition to competitive pay we offer:
- Health Dental Vision Life & Disability Insurance
- 401(k) with Company Match
- Paid Time Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment
- Ongoing training and career advancement opportunities
- Welcome customers with a warm friendly and professional attitude.
- Answer incoming phone calls and direct callers to the appropriate department or team member.
- Process customer payments accurately using cash checks and authorized credit accounts.
- Reconcile repair orders and verify invoices for accuracy completeness and proper documentation.
- Calculate labor parts taxes shop supplies and warranty charges as applicable.
- Complete accounting entries and documentation for repair orders in accordance with dealership procedures.
- Maintain accurate cash drawer balances and daily cash accountability.
- Securely handle customer vehicle keys and return them upon payment completion.
- File repair orders and maintain organized service records.
- Maintain confidentiality of customer and company information at all times.
- Support the service and accounting departments with additional administrative tasks as assigned.
- Previous receptionist cashier customer service or administrative experience is preferred.
- Excellent verbal and written communication skills.
- Outstanding customer service and interpersonal skills.
- Professional appearance and positive attitude.
- Strong attention to detail and accuracy.
- Ability to multitask and work efficiently in a fast-paced environment.
- Self-motivated with strong organizational and time management skills.
- Comfortable using computers and dealership software systems.
- Ability to work effectively within established processes and procedures.
- High School Diploma or equivalent.
- Valid drivers license preferred.
Required Experience:
Junior IC
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.