Receiving TechnicianCustomer Service

Receiving Technician / Customer Service Representative

Location: Atlanta GA

Starting Pay: $20.00 $22.00

Schedule: Monday Friday 8:30AM 5:00PM

Job Summary Support receiving and shipping by processing inbound receipts preparing outbound shipments maintaining accurate documentation and resolving issues such as missing packages short shipments and misdirected deliveries.

Responsibilities

• Create and process shipping labels
• Pack and ship outgoing packages; confirm contents and documentation
• Receive inbound deliveries; verify count and condition; enter receipts in the system
• Maintain packing slips and shipping and receiving records for audit readiness
• Research receipt exceptions and update records; coordinate with couriers and internal teams
• Respond to customer inquiries on shipment status and delivery issues
• Log shipment activity exceptions and corrective actions
• Support basic inventory checks and keep dock and work areas clean and organized

Qualifications

• High School Diploma or GED required
• 6 months experience in receiving shipping warehouse mailroom or customer service preferred
• Strong computer skills and ability to work in multiple systems
• Strong written and verbal communication skills

Essential Functions

• Must be able to remain in a stationary position and move or traverse throughout the facility as needed
• Must be able to operate and use computers printers scanners label printers and copiers
• Must be able to frequently move transport and position packages; may lift up to 50 pounds with or without reasonable accommodation
• Must be able to communicate and exchange accurate information verbally and in writing

Work Environment

• Primarily indoors on a receiving dock with adjacent office or staging areas
• Work near others; may be exposed to dock equipment noise and temperature changes near dock doors

Benefits

• Health Coverage Access
• Referral Program

We may use an Automated Employment Decision Tool (AEDT) to assist with initial prescreening; we provide required advance notice and a published bias-audit summary here: are proud to be an equal opportunity employer and celebrate our employees differences regardless of race color religion sex sexual orientation gender identity national origin age disability Veteran status or any other protected classes. Must be eligible to work in the United States for any company without sponsorship. By entering my mobile number and submitting this application I give my express written consent to receive text messages from or on behalf of I.K. HOFMANN USA Inc. at the mobile telephone number provided for employment-related communications notices and updates including via an automatic telephone dialing system. Consent is not required. Standard message and data rates may apply. Reply STOP to opt out. For California residents please see our Employee & Applicant Notice at Collection & Privacy Policy for additional California-specific information here: #OFFICE