Quotation Engineer
Brookfield, IL - USA
Job Summary
SUMMARY OF POSITION:
Under the direction of the Engineering Manager the Quotation Engineer provides technical and administrative support in the processing of customer quotation requests for standard and special cutting tool products. This position develops communicates and tracks quotations while serving as the primary connection between customers sales production and engineering throughout the quotation process. By following established engineering standards quotation guidelines and manufacturing processes the Quotation Engineer develops the technical knowledge and problem-solving skills necessary for advancement within Guhrings engineering career path.
PRINCIPAL RESPONSIBLITIES:
- Develop and process price quotations for standard and special cutting tool products by following established quotation procedures engineering standards and turnaround expectations.
- Serve as the primary point of contact for customers by phone email and web inquiries providing pricing delivery product information and technical support for standard and special tooling requests.
- Coordinate with sales engineering production and manufacturing teams to determine product feasibility manufacturing methods costs and delivery requirements necessary to prepare accurate quotations.
- Work within SAP and related engineering systems to create process maintain and track quotations while adapting to evolving software platforms and business processes.
- Assist in maintaining engineering systems through additions and corrections to routings job data and product information to support changing manufacturing methods and engineering requirements.
- Maintain accurate quotation records customer documentation correspondence and order confirmations while ensuring timely communication throughout the quotation process.
- Develop an understanding of cutting tool design manufacturing processes engineering standards materials and production methods through on-the-job training and cross-functional collaboration.
- Support Engineering team with repeat orders engineering documentation and other technical assignments as knowledge and experience develop.
- Recommend process improvements that increase quotation accuracy consistency and turnaround time.
- Maintain confidentiality of customer information pricing engineering designs and proprietary manufacturing processes.
- Perform other duties as assigned.
EDUCATION:
High school diploma or equivalent required. No prior tooling manufacturing or quotation experience is necessary as Guhring provides comprehensive on-the-job training. An associate degree or coursework in manufacturing technology engineering machining industrial technology or a related technical field is preferred but not required. Previous experience in manufacturing customer service technical support or an engineering environment is beneficial.
SKILLS/EXPERIENCE:
- Strong motivation to learn manufacturing processes cutting tool applications engineering standards and quotation practices through structured on-the-job training.
- Ability to read and interpret customer orders technical drawings blueprints and engineering documentation or demonstrate the aptitude to quickly develop these skills.
- Basic mathematical aptitude including geometry and trigonometry with the ability to apply practical problem-solving techniques to quotation and manufacturing applications.
- Comfortable learning and utilizing SAP engineering systems Microsoft Office and other software applications as business processes evolve.
- Strong verbal and written communication skills with the ability to professionally interact with customers sales personnel manufacturing and engineering teams.
- Excellent organizational skills with the ability to manage multiple priorities while maintaining attention to detail and meeting established deadlines.
- Strong analytical and problem-solving abilities with an interest in developing broader engineering knowledge and technical responsibilities.
- Ability to work independently while contributing effectively within a collaborative cross-functional team environment.
- Previous experience in manufacturing machining customer service or technical support is preferred but not required.
Required Experience:
IC
About Company
Guhring is a world-class manufacturer of round shank cutting tools for the metalworking industry, also a provider of top-quality coating, reconditioning, and tool management services. More than a century of expertise in cutting tool manufacturing, combined with powerful R&D resources, ... View more