Quick Lube Service Advisor
Fridley, MN - USA
Job Summary
Are you passionate about customer service and enjoy working in a fast-paced environment Friendly Chevrolet is looking for aQuick Lube Service Advisor to be the friendly face of our Express Service Department.
Whether you have automotive experience or come from retail hospitality or another customer-focused industry well provide the training you need to succeed. If you enjoy helping people staying organized and working with a great team wed love to meet you.
- Competitive Pay: $18.00$20.00 per hour
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Paid Training & Career Development
- Employee Discounts on Vehicles Parts & Service
- Opportunities for Advancement Within the Dealership
- Supportive Team-Oriented Work Environment
- Stable Family-Focused Company with a Strong Reputation
- Welcome customers promptly and provide an exceptional service experience.
- Listen to customer concerns and accurately document vehicle service needs.
- Explain recommended maintenance and repair services in a professional easy-to-understand manner.
- Coordinate the daily flow of Quick Lube vehicles to maximize efficiency.
- Schedule and distribute repair orders to technicians based on workload and skill level.
- Keep customers informed throughout the service process with timely updates.
- Answer phone calls and assist customers with service questions and appointment requests.
- Help maintain an organized efficient and customer-focused service drive.
- Work closely with technicians and service staff to ensure repairs are completed accurately and on time.
- Create a positive experience that encourages repeat business and long-term customer relationships.
- Previous customer service experience required (automotive experience is a plus but not required).
- Experience in retail hospitality restaurants or other customer-facing roles is welcomed.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional in a fast-paced environment.
- Positive attitude with a commitment to outstanding customer service.
- Basic computer skills.
- Valid drivers license with a clean driving record.
- Ability to pass a pre-employment background check and drug screen.
At Friendly Chevrolet we believe our people are the foundation of our success. We invest in our employees through ongoing training career development and opportunities for advancement. Whether youre beginning your automotive career or looking for your next opportunity youll find a supportive team and a workplace where your contributions are valued every day.
Friendly Chevrolet is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other characteristic protected by federal state or local law. Employment is contingent upon successful completion of a background check drug screening and verification of a valid drivers license with an acceptable driving record.
Required Experience:
Unclear Seniority
About Company
FRIENDLY FLEET SERVICE Do you want to work for a service department where you employer treats you like a member of the family. FRIENDLY FLEET SERVICE is current...