Quick Lane Manager
Job Location:
Asheville, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Quick Lane Manager
Full-Time On-Site Location: Asheville Ford Lincoln
Do you have a passion for helping people solving problems and creating memorable experiences Do you thrive in a fast-paced people-focused environment where every day brings a new challenge If so you may be the perfect fit for our team.
Were looking for a Quick Lane Manager who can be the friendly trusted connection between our guests and our service team. This role is ideal for someone with strong customer service skills from hospitality retail call centers healthcare or any industry where exceptional service is the priority.
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What Youll Do
As a Quick Lane Manager you will:
- Be the first point of contact for guestsgreeting them warmly listening actively and understanding their needs
- Translate customer concerns into clear next steps for our internal service team
- Communicate updates timelines and recommendations in a way that builds trust and confidence
- Coordinate appointments manage expectations and ensure that each guests visit runs smoothly
- Review service recommendations answer questions and guide guests toward informed decisions
- Deliver a seamless positive experience from check-in to check-out
- Maintain accurate records and documentation to support team workflow
- Oversee daily department operations
- Manage techniciansQL advisors and team members to exceed customer expectations
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Who Thrives in This Role
- This role is a great match for you if you:
- Enjoy helping people and solving problems
- Communicate with claritypositivity and professionalism
- Can stay calm and organized in a fast-moving environment
- Are comfortable learning new systems and processes
- Love building relationships and creating memorable experiences
- Have experience in customer-facing management roles (hospitality retail guest services call center travel healthcare etc.)
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What We Offer
- Competitive compensation with performance opportunities
- Comprehensive benefits package (medical dental vision etc.)
- Paid time off and company holidays
- Ongoing training and career development
- Supportive team environment with room to grow
- Employee discounts and additional perks
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Schedule
Full-time with availability during business hours. Some Saturday availability is required.
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Ready to Join Us
If youre passionate about delivering exceptional customer experiences and want to be part of a team that values your talent wed love to hear from you.
Apply today and help us create an experience our guests will remember.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
About Company
At Asheville Ford Lincoln we are looking for a full-time F&I Manager to join our growing team. We are a large facility that includes a Quicklane, Service, ...
