Quality Systems Manager

POSITION SUMMARY

The Quality Systems Manager is responsible for overhauling simplifying standardizing maintaining and continually improving Avibanks Quality Management System (QMS). This position serves as the sites leader for AS9100 compliance audit readiness quality system governance internal audits corrective actions management review certification management and regulatory compliance.

The role works across Operations Engineering Supply Chain Manufacturing Laboratory and Quality to ensure compliance with aerospace regulatory and customer requirements while driving a culture of accountability risk reduction and continual improvement. The position provides oversight and coordination of Avibanks Nadcap accreditation programs while designated Subject Matter Experts maintain technical ownership of each accredited process.

ESSENTIAL RESPONSIBILITIES

Quality Management System

Own and continuously improve the AS9100 Quality Management System. Lead efforts to simplify standardize and strengthen quality processes procedures forms records and controls. Establish clear process ownership and accountability throughout the organization. Monitor system effectiveness identify gaps and drive systemic improvements.

Compliance and Certification Management

Lead Avibanks external audit certification and compliance programs. Serve as the site lead for all AS9100 FAA customer registrar and government audits by coordinating preparation execution auditor interface and closure of findings.

Maintain organizational audit readiness oversee certification and surveillance activities manage compliance risks and ensure timely resolution of audit findings and corrective actions. Act as the primary liaison with external auditors certification bodies customers and regulatory agencies.

Regulatory Compliance

Support compliance with FAA Part 145 Repair Station FAA PMA DCMA customer-specific and other applicable regulatory requirements. Ensure quality-system processes align with approved manuals and regulatory obligations. Coordinate responses to regulatory findings and compliance issues.

Internal Audits and Corrective Action

Manage the internal audit program and annual audit schedule. Lead root cause analysis and corrective action activities using disciplined problem-solving methodologies. Monitor corrective action effectiveness and ensure recurring issues are addressed at their source.

Management Review and Metrics

Coordinate Management Review activities and maintain quality-system performance metrics. Analyze trends identify risks develop improvement recommendations and communicate system performance to leadership.

Document Control and Change Management

Oversee document control processes to ensure controlled documents remain current accurate and compliant. Support review and implementation of procedural engineering and process changes that impact the Quality Management System.

Training and Continuous Improvement

Develop and deliver training related to the QMS auditing corrective action compliance and quality-system requirements. Mentor Quality Engineers and process owners on quality-system expectations and best practices. Promote a culture of continual improvement throughout the organization.

Nadcap Program Coordination

Provide oversight and coordination of Avibanks Nadcap accreditation programs including audit preparation corrective actions accreditation renewals and organizational readiness. Partner with process SMEs monitor accreditation status and facilitate communication between Quality Operations Engineering and leadership.

Technical ownership and day-to-day compliance for accredited processes remain with the designated process SMEs.

MINIMUM QUALIFICATIONS

• Bachelors degree in Engineering Quality Manufacturing Aerospace Business or a related field.
• Eight years of experience in aerospace defense aviation or another regulated manufacturing environment.
• Five years of experience in Quality Systems Quality Assurance Compliance or Quality Management leadership roles.
• Experience maintaining an AS9100-certified Quality Management System and leading internal and external audits.
• FAA and Nadcap experience preferred.

REQUIRED KNOWLEDGE

AS9100 ISO 9001 FAA Part 145 FAA PMA requirements DCMA AS9101 auditing requirements corrective action systems root cause analysis document control risk management quality metrics aerospace manufacturing processes and customer-specific quality requirements.