Quality Supervisor

Position Summary

Responsible for ensuring that products and processes meet quality standards and regulatory requirements. Conduct complaint and nonconformance investigations and help the production floor with troubleshooting efforts that minimize food safety hazards. Monitors and reviews investigation findings to ensure compliance with regulatory agencies. Trains direct reports and maintains quality control objectives. May investigate and handle more complex complaints. Assists with audits as requested.

Job Responsibilities

Essential job duties and responsibilities include the following; however other duties may be assigned based on the needs of the business.

• Supervises Quality staff. Responsibilities may encompass training planning assigning and directing work performance appraisals time and attendance bi-weekly review disciplinaries and problem solving among other supervisory duties.
• Assist in developing product ingredient and component specifications to document current standards and propose quality and reliability expectancy of finished product.
• Propose and maintain quality control objectives and coordinate the same with production warehouse and other departments.
• Cooperate with other production managers and department managers to maximize efficiency.
• Direct workers engaged in inspection and testing activities to ensure continuous control over materials facilities and products.
• Investigate customer complaints regarding quality and food safety and prepare reports.
• Ensures Quality Manual is maintained.
• Institute and oversee preventive controls.
• Maintains along with other Quality Supervisor record of Training forms for the site.
• Prepare sample submission packages for testing.
• Oversee the sampling retention and testing program.
• Troubleshoot on production floor to eliminate food safety hazards.
• Eliminate/minimize deviations from specifications and prepare deviation or OOS reports.
• Responsible for material release.
• With guidance from the Senior Quality Manager issues written and oral instructions in the form of BPP or SOPs.
• Conduct accident investigations and draft incident reports.
• Oversee plant sanitation.
• Monitor the SQF Plan and update as directed.
• Other duties as assigned.

Qualifications

Education/Experience:

• Bachelors degree or associate degree in science. Food Science Biology or similar backgrounds preferred.
• Minimum 3- 5 years of related experience in Quality Systems required.
• Experience with Good Manufacturing Practices (GMP) & CFR 117 required.
• Experience with GFSI audits is strongly preferred.
• Some knowledge of ERP Systems such as NetSuite Oracle JDE or SAP is preferred but not required.
• Experience or familiarity with organic kosher gluten-free regulations preferred.

Skill Requirements & Certifications:

• Excellent communication skills both written and verbal.
• Knowledge of Excel and Word required.
• Ability to follow Standard Operating Procedures (SOPs) plant safety and OSHA requirements.
• Ability to read speak and write in English.
• Proven success with working in a team environment.
• May work additional overtime including weekends.

Work Environment

Exposure to food allergens wheat nuts coconut soy products

Salary Range

Starting salary is dependent on factors such as work experience education location skill sets market demand and company budget.

($27.00 - $30.00 DOE non-exempt)

Equal Opportunity Employer

We arean equal opportunity employer and does not discriminate against employees or applicants on the basis of an individuals race creed gender sex color religion national origin age disability marital status veteran status or any other status protected by applicable law.

E-Verify

We are committed to meeting its obligations under United States immigration law; therefore participates in E-Verify. All new employees are queried through the E-Verify electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.