Quality Specialist
Job Location:
Carol Stream, IL - USA
Yearly Salary:
USD 60000 - 70000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
The Quality Specialist while located at the Carol Stream IL technology solutions center site this role will primarily support the Clifton Park NY and Kent WA logistics operations by helping to maintain and improve the Quality & Environmental Management System (QEMS). This role partners with site leadership to support R2v3 and ISO compliance internal & external audits document control customer issue tracking corrective actions and continuous improvement initiatives. The ideal candidate is detail-oriented analytical and collaborative with experience in quality systems process improvement and operational reporting within a fast-paced distribution or logistics environment.
What you will do as the Quality Specialist:
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
- Support the maintenance documentation and continuous improvement of the Quality & Environmental Management System.
- Help ensure compliance with R2v3 (handling of EWaste responsibility) ISO and 45001 and other applicable quality and environmental standards.
- Track customer-facing issues assist with root cause analysis and support corrective and preventive action processes.
- Maintain document control processes to ensure procedures and records are current accurate and properly managed.
- Assist with all internal and external audits KPI reporting management review preparation and site-level quality improvement efforts.
- Monitor quality-related processes within the logistics operation and support initiatives that improve performance and customer satisfaction.
What you will bring to the team:
- Bachelors degree or equivalent experience required.
- Experience supporting or auditing R2v3 ISO 9001 ISO 45001 and ISO 14001 compliance in a quality-focused environment.
- Knowledge of operational planning data analysis reporting and quality management processes.
- Experience evaluating customer needs service quality and customer satisfaction outcomes.
- Strong organizational verbal and written communication skills.
- Proficiency in Microsoft Office especially Excel and familiarity with database or administrative systems.
- Ability to work independently prioritize effectively and contribute in a team-oriented environment.
- Willingness to travel to the other TCSs at a minimum of twice a year.
Nice to Have:
- Six Sigma certification is a plus.
Qualified candidates can expect a salary range of $60000-$70000.
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Zones offers a comprehensive Benefits package
While were committed to providing top-tier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance voluntary accident hospitalization and critical illness insurance options a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
While were committed to providing top-tier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance voluntary accident hospitalization and critical illness insurance options a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones work is more than a job it is an exciting career on a global team that is client centric has a passion for technology embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team members Form I-9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
IC
About Company
Business, education, healthcare, and more – discover how Zones champions people with a future-focused approach to solving even the most complex IT problems.