Quality Manager

Come build quality on purpose.

Balanced Body builds Pilates equipment the way a master craftsman builds anything nothing leaves the shop until its right. Every reformer tower and accessory that leaves our Sacramento facility carries a promise to studios and instructors around the world and were looking for the person who makes sure that promise never breaks.

WHO WE ARE

Balanced Body has been the worlds leading manufacturer of premium Pilates equipment since 1976. Were headquartered right here in Sacramento California and we build more than equipment we build the tools that help people move better feel better and enjoy their lives more. That mission starts on our production floor and it depends on the quality of everything we ship.

WHAT YOULL DO

This is a newly consolidated role and a rare chance to build something from the ground up. Today quality lives in pieces: incoming inspection here in-process checks there supplier quality somewhere else. Were bringing it all under one leader. As our Quality Manager youll be the single owner of quality across the entire flow from the suppliers dock to the customers door turning quality decisions from one-off fire drills into a disciplined criteria-driven system.

Youll be the voice of the customer inside our factory. Your standard isnt does it match the drawing its would the customer be proud to own this.

WHAT YOULL OWN

• Customer-facing quality: complaints field failures and warranty claims route through you 8D reports corrective actions and closing the loop from field data back to the factory floor.
• Standards and decisions: author the written acceptance criteria for every part family chair the Material Review Board and give inspectors and technicians a clear consistent rulebook to work from.
• The QMS: drive QT9 as a living system CAPA pipeline non-conforming product trends audit readiness and build the dashboard leadership actually looks at: cost of poor quality first-pass yield rework by supplier.
• Supplier quality: one end-to-end process from supplier quality agreements through first article and incoming inspection with structured improvement programs for your highest-impact suppliers.
• Cross-functional leadership: a weekly quality/supply cadence with Supply Chain and a team of inspectors technicians and supplier quality engineers who look to you for standards and coaching.
• Growth initiatives: quality plans for new product launches like the Luna Reformer qualification of new manufacturing sources (including international operations) and a zero-gap quality transition during our upcoming facility move.

WHAT YOU BRING

• 7 years of progressive quality experience in discrete manufacturing including 3 years leading a team.
• Hands-on ownership of a QMS (QT9 or equivalent) CAPA NCP MRB and audit management.
• Real supplier quality experience: FAI PPAP or equivalent supplier audits and corrective action follow-through.
• Direct customer-facing experience complaint resolution 8D reporting and commitments made (and kept) to accounts.
• A knack for writing acceptance criteria that hold up in a high-mix craftsmanship-driven environment.
• Comfort building your own metrics and dashboards in Excel; Power BI is a bonus.
• Nice to have: experience with premium consumer fitness or furniture products; ASQ certification (CQM/OE CQE); experience qualifying international manufacturing sources; Lean or Theory of Constraints background; NPI experience; bilingual English/Spanish.

WHY BALANCED BODY
This isnt a job where you file reports nobody reads. Youll have real authority to set the standard real air cover to enforce it and a direct line to leadership when quality and delivery collide. If youve been the person quietly holding a fragmented quality function together somewhere else come build the version that works on purpose from day one.

We offer competitive compensation and excellent benefits including:

Medical & Dental

401(k) plan with company match

Life and Long Term Disability Insurance employer paid

Paid time off and holidays

The Company

Body is an equal opportunity employer dedicated to workforce diversity.