Quality Manager
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Job Summary
Seeking an experienced Quality Manager to lead all aspects of the Quality Management System while serving as the primary quality representative to customers around the world. This is a highly visible leadership position responsible for ensuring customer satisfaction leading continuous improvement initiatives maintaining ISO quality systems and driving manufacturing excellence.
This role goes well beyond managing quality systems. The Quality Manager will serve as the face of the organization for customer quality matters working with demanding global transportation and industrial customers while partnering internally with Production Engineering Maintenance and Supply Chain to improve quality performance reduce scrap improve yields and strengthen operational excellence.
Responsibilities
- Lead and improve the Quality Management System
- Maintain ISO compliance
- Lead customer and certification audits
- Serve as the primary quality contact for customers
- Drive customer satisfaction initiatives
- Lead corrective actions and root cause investigations
- Reduce scrap and improve manufacturing yields
- Analyze quality KPIs and implement improvements
- Improve supplier quality
- Supervise Quality personnel
- Support APQP PPAP and new product launches
- Promote Lean Manufacturing and continuous improvement
- Partner with Engineering and Production to improve processes
- Maintain quality documentation and records
Requirements
Minimum Requirements
- 5 years of progressive Quality Management experience within manufacturing
- Experience managing ISO 9001 Quality Management Systems
- Experience leading customer audits and certification audits
- Strong knowledge of root cause analysis (8D 5 Why Fishbone PFMEA)
- Experience with SPC MSA APQP PPAP Control Plans and Lean Manufacturing
- Strong leadership and project management skills
- Excellent customer communication skills
- Experience supervising Quality Technicians and Inspectors
- Bachelors degree in Engineering Manufacturing Quality or related technical discipline preferred
- ITAR environment and must be US Citizen
- Automotive manufacturing aerospace or similar regulated manufacturing environment
- IATF 16949 experience
- ASQ CQE or CMQ/OE Certification
- Six Sigma Green Belt or Black Belt
- ISO Lead Auditor Certification
- Experience working directly with demanding OEM or international customers
Required Skills:
Qualifications Bachelors degree in Engineering Manufacturing Operations Management Business or a related discipline preferred. Significant manufacturing leadership experience with progressive responsibility including experience leading an entire manufacturing facility. Demonstrated success improving operational performance productivity quality and profitability. Strong leadership coaching and team-building skills. Experience managing budgets financial performance and capital projects. Working knowledge of Lean Manufacturing Six Sigma or continuous improvement methodologies. Excellent communication organizational and problem-solving abilities. Ability to lead change and build a culture of accountability and continuous improvement. Preferred Experience Experience in one or more of the following manufacturing environments is a plus: Plastics Metal fabrication Automotive Packaging Consumer products Food manufacturing Industrial manufacturing Chemical processing Building products Medical device manufacturing What Youll Bring The ideal candidate is a visible hands-on leader who enjoys being on the production floor developing people solving problems and driving operational excellence. You possess strong business acumen excellent interpersonal skills and a track record of building high-performing manufacturing teams.
