Quality Management Systems Manager

Location: Houston TX

Department: DEPTEC DEPENG DEPCON DEPADM (choose correct department)

The Opportunity

The Quality Management Systems Manager is responsible for leading the design governance administration and continuous improvement of Integras Quality Management System (QMS) across corporate engineering manufacturing integration commissioning and field services operations. This role serves as the operational owner of the QMS ensuring that processes procedures records roles responsibilities metrics audits corrective actions and management review activities are clearly defined consistently executed and aligned with ISO 9001 principles customer requirements regulatory expectations and Integras business objectives. Working closely with Operational Excellence Manufacturing Quality Engineering Quality Supplier Quality and field operations the Quality Management Systems Manager strengthens process discipline audit readiness document control performance visibility and continual improvement across a multi-site mission-critical environment.

What you will do

QMS Governance Execution and Administration

• Own the administration governance and ongoing improvement of the Quality Management System including process architecture controlled documentation records procedures standards workflows and system health monitoring.
• Ensure QMS processes are clearly defined assigned communicated and integrated into core business processes across corporate manufacturing integration commissioning engineering supplier quality and field teams.
• Maintain alignment between the QMS ISO 9001 principles customer requirements regulatory expectations internal policies and Integras enterprise quality operating model.
• Partner with process owners to document standardize and improve key business processes using risk-based thinking measurable controls and clear ownership of QMS requirements.
• Maintain quality frameworks document control practices records management and data integrity controls that support standardized execution traceability compliance and audit readiness.

Internal Audit External Audit and Management Review

• Own and manage the QMS internal audit program including annual audit planning audit criteria schedules execution reporting finding closure and effectiveness verification.
• Serve as the primary company liaison for external quality system audits registrar audits customer audits and applicable third-party quality organizations.
• Coordinate audit preparation activities ensuring objective evidence records process owners audit responses and corrective actions are complete accurate and available on schedule.
• Lead management review planning and execution by consolidating QMS performance audit results corrective action status customer feedback process performance risks opportunities resource needs and improvement actions into an executive-ready summary.
• Track decisions and actions from management review to ensure leadership commitments resource needs and improvement priorities are assigned followed up and closed effectively.

QMS Performance CAPA and Continual Improvement

• Strengthen corrective and preventive action processes ensuring NCRs audit findings customer concerns process gaps and repeat issues are addressed through disciplined root cause analysis containment corrective action and effectiveness checks.
• Define track and report QMS performance metrics such as audit completion finding closure corrective action aging repeat findings document control performance training compliance customer feedback and overall QMS effectiveness.
• Analyze QMS data and quality trends to identify systemic gaps process risks recurring nonconformities and improvement opportunities across functions and sites.
• Partner with Operational Excellence Continuous Improvement and process owners to implement preventive controls standardized work and sustainable improvements that strengthen QMS maturity.
• Stay current on ISO standard revisions QMS best practices audit expectations lean/Six Sigma methods and industry quality requirements that may affect Integras quality system and certification readiness.

Process Owner Support Training and Stakeholder Collaboration

• Support process owners by clarifying QMS responsibilities documentation expectations audit evidence requirements process controls and improvement actions.
• Develop and deliver QMS awareness documentation audit readiness corrective action and process compliance training for employees leaders and functional quality teams.
• Support customer pre-qualification sales and project pursuit activities by coordinating accurate quality system responses surveys certifications and controlled quality documentation.
• Facilitate clear communication between quality specialists operational leaders engineering manufacturing commissioning field teams and executive management on QMS expectations quality system performance and improvement priorities.
• Supervise coach and develop QMS coordination audit support documentation and administrative personnel to ensure workload clarity accountability and timely completion of quality system activities.

Required Qualifications

• Minimum of 10 to 12 years of progressive experience in quality management systems quality assurance internal auditing document control corrective action management process governance or QMS administration within manufacturing engineering construction mission-critical industrial energy or complex equipment environments.
• At least 3 to 5 years of experience leading QMS programs audit programs process improvement initiatives people or cross-functional quality system activities.
• Bachelors degree in engineering quality management industrial technology construction management business or a related technical field preferred; equivalent experience may be considered.
• ISO 9001 Lead Auditor certification strongly preferred; ASQ Six Sigma Lean Certified Manager of Quality/Organizational Excellence or related quality credentials are a plus.
• Demonstrated experience maintaining improving or scaling a QMS; managing internal audit programs; supporting external audits; facilitating management review; and driving corrective action closure across multiple functions or sites.
• Strong working knowledge of ISO 9001 principles process ownership risk-based thinking management review internal auditing root cause analysis CAPA document control records management training compliance and QMS performance metrics.
• Excellent written and verbal communication skills strong attention to detail practical problem-solving ability and confidence working with leaders auditors customers process owners and cross-functional teams.
• Ability to travel domestically and internationally as required to support audits site assessments QMS deployment and quality system improvement activities (1020%).

How we support you

We believe your best work happens when you feel supported - professionally personally and financially. Thats why we offer a range of benefits designed to help you thrive stay healthy and plan for the future.

• Performance-driven rewards Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare Medical dental and vision coverage that supports you and your familys total well-being.
• Security and peace of mind Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge Generous paid time off to relax travel and maintain a healthy work-life balance.
• Investing in your growth Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra were driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed quality and reliability - helping our clients build and operate the mission-critical infrastructure that powers todays digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing procurement commissioning and warranty. This approach allows us to move faster solve challenges more efficiently and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers engineers builders and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration accountability and continuous improvement - because in a rapidly evolving digital landscape excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If youre passionate about innovation impact and building systems the world depends on youll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race creed origin marital status sexual orientation age otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process please contact