Quality Intelligence Engineer

At Alcon were passionate about enhancing sight and helping people see brilliantly. With more than 25000 associates we innovate fearlessly champion progress and act swiftly to impact global eye health. We foster an inclusive culture recognizing your contributions and offering opportunities to grow your career like never before. Together we make a difference in the lives of our patients and customers. Are you ready to join us

Are you passionate about using data to improve quality drive compliance and influence business decisions

We are seeking a Quality Intelligence Engineer to transform manufacturing quality customer and post-market data into actionable insights that strengthen product quality patient safety and Quality Management System effectiveness at our Facility in Huntington WV. Specifics include:

• Analyze quality manufacturing complaint and customer data to identify trends risks and improvement opportunities.
• Develop dashboards metrics and data visualizations to support decision-making.
• Apply statistical analysis and advanced analytics to uncover insights and enable proactive quality management.
• Partner with Quality Manufacturing Engineering Regulatory and Data Science teams to solve complex business challenges.
• Support the development of predictive and AI-driven quality solutions.
• Responsible for Quality Data Governance strategy.
• Be the site liaison for complaints with Regional Quality and Commercial.

WHAT YOULL BRING TO ALCON:

• Bachelors degree or equivalent years of directly related experience (or high school 13 yrs; Assoc.9 yrs; M.S.2 yrs; PhD0 yrs)
• The ability to fluently read write understand and communicate in English
• 5 years of relevant experience
• Work Hours: Monday Friday 8:00 AM 5:00 PM CST
• Location: Onsite
• Travel Requirements: Up to 10%
• Relocation Assistance: Yes
• Sponsorship Available: Yes

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• Experience in Quality Engineering Quality Systems Manufacturing Quality Analytics or a related field
• Strong analytical problem-solving and data visualization skills
• Knowledge of QMS processes including CAPA nonconformances complaints and audits
• Experience working in regulated industries (Medical Device Pharma or similar)

Join us in building a more predictive data-driven approach to quality and making a meaningful impact on product performance and customer outcomes.

HOW YOU CAN THRIVE AT ALCON:

• Collaborate with teammates to share standard processes and learnings as work evolves!
• Join Alcons mission to provide top-tier innovative products and solutions to enhance sight & enhance lives.
• Grow your career in a highly collaborative and diverse environment.
• Alcon provides robust benefits package including health life retirement flexible time off for salaried associates paid time off for hourly associates and much more!

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.