Quality Engineer Expert (QE Platform & Enablement)

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Quality Engineer within PNCs C&IBs organization you will be based in Dallas TX or Pittsburgh PA.

Quality Engineer Expert QE Platform & Enablement
Role Summary
The Director level Quality Engineering Expert for Platform & Enablement owns the shared quality foundations that enable scale consistency and predictable delivery across all C&IB domains. This role is accountable for eliminating systemic delivery constraints by centralizing ownership of test environments test data capabilities automation platforms and governance.

The role primarily leads senior individual contributors including QE Architects and Principal Quality Engineers and ensures their expertise is leveraged effectively across domains rather than duplicated within them.

Reporting Line & Scope
Reports to: Head of C&IB Quality Engineering
Leads: Senior ICs (QE Architects Principal Quality Engineers) and small enablement pods.
Scope: Horizontal enablement supporting Payments Commercial Lending Digital and Capital Markets

Key partners: Engineering Leaders Architecture Platform Engineering DevOps/SRE Infrastructure Data Platforms Security Risk & Control
Operating Context Across C&IB delivery teams encounter recurring non domain specific challenges that directly impact delivery predictability and risk:
Preprod environment instability and shared resource contention
Slow or manual test data provisioning
Fragmented automation frameworks and inconsistent tooling
Inconsistent quality metrics and limited actionable signals

Scope (What This Role Owns)
Test Environment Management
Test Data Capabilities
Automation Platforms & Standards
Quality Governance Metrics & Execution Discipline
Applied Quality Engineering Innovation

Key Accountabilities
Direct senior ICs to design and deliver scalable reusable QE platforms and standards
Remove systemic delivery constraints impacting multiple domains
Drive platform led applied innovation that improves quality outcomes and reduces execution risk
Ensure innovation initiatives transition into run state capabilities with ownership adoption and metrics
Use execution data and quality signals to identify risk hot spots and prioritize enablement investments
Own vendor/tooling strategy and financial stewardship for horizontal QE capabilities

Responsibilities
Build and execute a multi quarter enablement roadmap with clear milestones and measurable outcomes
Guide QE Architects and Principal Engineers in defining patterns standards and reference implementations
Establish intake and prioritization models balancing domain demand with enablement capacity
Partner with platform infrastructure and data teams to deliver committed improvements
Drive adoption of platforms and standards through enablement coaching and influencenot mandate
Provide executive level visibility into constraints removed innovation scaled and delivery readiness impact
Success Measures
Reduced environment and test data related delivery delays across domains
Faster more predictable test execution cycles
Increased automation reuse reliability and signal quality
Consistent leadership ready quality metrics across verticals
Demonstrable reduction in delivery risk driven by systemic issues
Innovation outcomes converted into widely adopted stable QE capabilities

Qualifications
15 years in Quality Engineering / Software Engineering
810 years leading senior engineers architects or enterprise scale enablement teams
Proven success building shared engineering platforms or standards adopted at scale
Demonstrated ability to translate emerging ideas into operationalized capabilities
Strong executive communication and cross organization influence

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Uses technical expertise to lead the implementation of the current state strategy for Quality Engineering.
• Responsible for the development of the future state vision of the function individually at the business unit level and in partnership for the organization. Provides guidance and advises on complicated technology issues for application development implementation and automation.
• Provides application testing expertise and ensures required inspections are complete and validated to adhere to established company industry and regulatory standards.
• Drives automation efforts to deliver increased efficiency and standardization in testing methodology.
• Oversees and owns the timely and proper execution of the risk management program within Quality Engineering including control ownership.
• Provides coaching mentorship and training to Engineering Managers and Quality Engineers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Analytical Thinking Automation Controls Testing Corporate Governance Quality Assurance (QA) Quality Support Software Testing Test Case Development Usability Testing

Analytical Thinking Application Maintenance Application Testing Effective Communications Internal Controls Organizational Governance Process Management Regulatory Environment - Financial Services Software Quality Assurance And Testing System Testing

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree or PhD is desirable. Industry experience is typically 8 years. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.