Quality Engineer Expert

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Quality Engineer Expert within PNCs C&IB organization you will be based in Pittsburgh PA or Dallas TX.

Distinguished Quality Engineer (Director Equivalent) Transformative Delivery

Role Summary
Reporting Line & Scope
This role typically operates as a senior enterprise-level individual contributor partnering across engineering architecture platform and leadership teams without direct line authority. The scope spans quality strategy automation modernization delivery enablement and systemic improvement across multiple domains and shared capabilities.

The Distinguished Quality Engineer is a director-equivalent individual contributor role focused on transforming how quality is engineered across the software delivery lifecycle. This role drives modern automation-first practices strengthens continuous validation improves engineering feedback loops and introduces scalable innovationincluding practical AI-enabled approachesto make delivery faster more predictable and more reliable.

Key Responsibilities
Drive modern quality engineering practices by embedding continuous validation into delivery pipelines and reducing reliance on late-stage testing.
Improve automation reliability signal quality and maintainability so teams can act on results with confidence.
Introduce practical AI-enabled and data-driven approaches to testing analysis and engineering decision support.
Identify and remove systemic constraints such as unstable environments test data limitations and unclear pipeline failure signals.
Create reusable patterns reference approaches and technical guidance that can scale across teams.
Provide technical leadership through credibility collaboration and deep engineering expertise rather than organizational authority.
Success Measures
Teams release more frequently with fewer late-cycle surprises.
Testing becomes faster earlier and more meaningful within engineering workflows.
Automation is trusted actionable and scalable across teams.
Systemic delivery blockers are reduced through reusable solutions.
Innovation outcomes including AI-enabled practices are adopted in day-to-day delivery.

Qualifications
Typically 15 years of experience in Quality Engineering SDET or Software Engineering.
Proven success improving how teams build test and release software on a scale.
Deep hands-on understanding of automation CI/CD and modern engineering practices.
Ability to influence across teams and functions without direct authority.
Comfort operating with both technical depth and enterprise-wide systems thinking.
Experience introducing smarter more automated or AI-enabled approaches to testing and delivery is a plus.
Experience in environments where stability control and reliability are critical is preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Uses technical expertise to lead the implementation of the current state strategy for Quality Engineering.
• Responsible for the development of the future state vision of the function individually at the business unit level and in partnership for the organization. Provides guidance and advises on complicated technology issues for application development implementation and automation.
• Provides application testing expertise and ensures required inspections are complete and validated to adhere to established company industry and regulatory standards.
• Drives automation efforts to deliver increased efficiency and standardization in testing methodology.
• Oversees and owns the timely and proper execution of the risk management program within Quality Engineering including control ownership.
• Provides coaching mentorship and training to Engineering Managers and Quality Engineers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Analytical Thinking Automation Controls Testing Corporate Governance Quality Assurance (QA) Quality Support Software Testing Test Case Development Transformation Strategy Usability Testing

Analytical Thinking Application Maintenance Application Testing Effective Communications Internal Controls Organizational Governance Process Management Regulatory Environment - Financial Services Software Quality Assurance And Testing System Testing

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree or PhD is desirable. Industry experience is typically 8 years. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.