Quality Engineer

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases Specialty Products Refrigeration Systems Power Systems and Comprehensive Services; and leading our industry by Innovating Whats Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Quality Engineer

Location: Richmond VA

What we are looking for:

We are looking for a Quality Engineer who will coordinate with Manufacturing Engineering Sales and Supply Chain to resolve production and customer quality issues through systematic problem solving methodologies that ensure sustainable quality improvement. The Quality Engineer will accomplish their objectives both as an individual contributor and as a team leader and will be expected to help build & foster a business environment that embraces quality assurance (QA) and continuous improvement as a key to the companys ongoing growth and success.

Essential Competencies:

• Identifying opportunities to improve quality productivity and customer satisfaction.
• Use formal data-driven problem-solving methodologies (e.g. PDCA A3 6-sigma etc.) to drive their efforts forward and deliver sustainable results.
• Understanding and defining production capabilities and applying capability data to engineering & production quality standards and specifications.
• Designing and coordinating testing as required to ensure that product performance and durability expectations are met.
• Facilitating compliance with NSF UL and other relevant industry standards.
• Developing measurements and effectively communicating data to various organizational levels.
• Participating in lean initiatives such as 5s value stream teams and blitz events as required.
• Working with manufacturing continuous improvement and other teams when cross-functional problem solving initiatives are required.
• Working with Industrial Engineering and Accounting to determine the financial impact of QA activities.
• Developing training material operating procedures work instructions and training individuals/teams as needed in updated processes and procedures.
• Organizing meetings events and associated logistics related to QA activity.

Minimum Quantifiable Competencies:

• Bachelors degree in applicable Engineering field OR bachelors degree in any discipline with subsequent relevant work experience.
• At least 2 years of experience in a Quality Engineering capacity with a quantifiable track record of results
• At least 3 years of professional or military experience in an applicable business environment.

Strengths needed for this role:

• Project a positive solution-seeking attitude in all business interactions.
• Solve complex business problems in both office and manufacturing environments.
• Employ a variety of QA / problem-solving tools and know when each is appropriate to use.
• Reject status quo and think beyond roadblocks past experience current practices to overcome hurdles and employ creative solutions.
• Work well in team environments both as individual contributor and especially as a leader.
• Motivate others to participate support and share your enthusiasm and vision.
• Effectively communicate verbally visually and in writing to sell your ideas to various levels within the organization.
• Adapt and stay flexible within multiple business environments and audiences.
• Work at ease in Microsoft Word Excel and PowerPoint.
• Working knowledge of Statistical Process Control (SPC).
• In-depth knowledge of problem solving & quality assurance tools (PFMEA CP ANOVA DOE) with practical application experience.
• Desire to take a hands-on approach to identify opportunities to improve processes and products measure processes/products collect and analyze data form and lead a team and test and implement improvement solutions

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. Its our values that define Dover to all of our key audiences: our shareholders customers prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions as they form the basis by which we do our jobs make decisions and measure our performance. Its our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards Openness and Trust

Whats in it for you

• Medical Dental and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays

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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities duties and skills required of personnel so classified. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.