Quality Director Pool
Job Summary
Job Description:
At Pentair you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice helping the world sustainably move improve and enjoy water lifes most essential resource. From our residential water filtration to industrial water management to pool products and more our 9000 global employees serve customers in more than 150 countries working to help create a better world for people and the planet through smart sustainable water solutions.
We have an opportunity for a Quality Director to join our Apex NC team. You will lead and execute the quality strategy to include governance culture and continuous improvement in the Pool Business Unit. This role is responsible for defining how quality is governed and reinforced across the organization ensuring that Product Engineering Operations Supply and Customer Service execute within a consistent disciplined quality system. This position reports directly to the Chief Supply Chain Officer of Pool and works in close partnership with cross-functional leaders reflecting the critical interface between quality governance and operational execution.
You will:
- Quality Strategy
- Develop and execute the companys quality Vision Strategy and Objectives.
- Lead the quality management system (QMS) deployment compliance and continuous improvement initiatives.
- Monitor performance metrics and lead initiatives to improve customer satisfaction reliability and yield.
- Quality Governance & Programs
- Own and deploy quality programs (Quality Culture initiatives leading indicators).
- Establish and maintain compliance frameworks aligned with enterprise Quality Management System requirements.
- Ensure consistent application of quality standards across Product Engineering Operations Supply and Customer Service.
- Quality Culture Leadership
- Drive a culture of quality accountability and customer focus throughout the organization.
- Lead the Quality Culture strategy including expectations behaviors and reinforcement mechanisms.
- Partner with functional leaders to embed qualityfirst decision making early escalation and prevention mindset.
- Define and track leading indicators of quality culture health (e.g. escalation behavior corrective action discipline).
- Risk Escalation & Warranty Exposure
- Govern warranty exposure trends and systemic risk mitigation in partnership with Customer Service and Finance.
- Lead crossfunctional reviews of significant quality events ensuring permanent corrective action.
- Serve as the quality risk integrator across Product Engineering Operations Supply and Service.
- Quality System & Continuous Improvement
- Govern deployment and effectiveness of enterprise and business quality systems (QMS APQP governance audits).
- Monitor quality performance trends and drive systemic corrective actions.
- Support continuous improvement initiatives that strengthen reliability compliance and customer trust.
Key Qualifications:
- Bachelors degree in engineering Quality or related technical discipline.
- 10 years of experience in Quality leadership governance or systems roles.
- Ability to travel up to 50% as required to support business objectives and customer needs.
- Demonstrated experience leading quality governance compliance or enterprise programs.
- Strong understanding of:
- Quality Management Systems
- Risk escalation and corrective action frameworks.
- Warranty and fieldrisk management
- Proven ability to influence senior functional leaders without direct authority.
- Experience operating in matrixed crossfunctional environments.
- Strong analytical facilitation and executive communication skills.
- Experience with Lean Six Sigma APQP PPAP FMEA or similar methodologies preferred.
- Systems thinker with strong business acumen.
- Credible leader who can balance governance with empowerment.
- Comfortable making and escalating difficult riskbased decisions.
- Ability to translate customer and field signals into enterpriselevel actions.
- Strong change in leadership and stakeholder management skills.
Compensation:
For this full-time position working at this location the anticipated annualized base pay range will be from $149000- $276700 / year. At Pentair it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training pertinent education including licensure and certifications work location and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as annual incentive bonus.
Benefits:
As a Pentair employee you would enjoy a wide array of benefit options to help keep you and your family healthy and protected health benefits a generous 401(k) employee stock purchase program disability benefits life insurance critical illness insurance accident insurance parental leave caregiver leave tuition reimbursement plus paid time off and wellness programs to encourage a healthy work/life balance.
Equal Opportunity Employer
Pentair is an Equal Opportunity Employer. With our expanding global presence cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.
Required Experience:
Director
About Company
From residential and commercial water solutions to industrial water management and everything in between, Pentair is focused on smart, sustainable water solutions that help our planet and people thrive.