Quality Control Associate (Repairs)

Quality Control Associate (Repairs) - Secaucus NJ

Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member you will collaborate within a close-knit team and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship.

To learn more about what it means to be a member of our Operations teamclick here to check out our recent blog post!

The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company.

What youll do:

• Execute quality assurance best practices to ensure products meet Brilliant Earths high-quality standards.
• Perform finishing and cleaning for fine jewelry products including rhodium plating ultra sonic and steaming.
• Adhere to guidelines to ensure gemstones and metals are handled properly.
• Perform data entry in our ERP/MES systems ensuring accurate product tracking in the system.
• Meet daily processing timelines and quotas.
• Communicate and work cross-functionally with other teams providing updates on status issues and concerns.
• Maintain the workspace in a clean organized and efficient manner.
• Adhere to product security and safety protocol and procedures.

What You Have:

• Experience physically working with Jewelry and knowledge of Jewelry production / manufacturing processes.
• Computer skills and ability utilize MES/ERP systems
• Highly organized with a focus on execution and exceptional attention to detail
• Exceptional time management skills and accountability
• Ability to adapt quickly in a fast-paced environment
• Team player with demonstrated communication skills and ability to work collaboratively.
• Interest in socially and environmentally responsible organizations and products
• Ability to safely access the workspace which requires walking up 1 flight of stairs
• B1 level English Proficiency (Common European Framework of Reference for Languages)

What We Offer

At Brilliant Earth were passionate about the employee experience. Thats why we offer an excellent training program and endless opportunities for career growth! In addition we offer competitive compensation and a robust benefits package including:

• Career Growth.We want to see you sparkle! Through regular 1-1s with your manager a variety of training opportunities and an annual 360 review process for all employees our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
• Diverse mission-minded team.We were founded to cultivate a more transparent sustainable compassionate & inclusive jewelry industry. Learn more about our impact and team diversityHere!
• Lifestyle Spending Account.At Brilliant Earth were committed to your well-being. Enjoycompany reimbursements for eligible wellness expenses such as gym membershipsmassage counseling and more!
• Continued Education.Company-sponsored learning in leadership professionalskills diversity & inclusion and access to tuition reimbursement for role-specific trainings.
• Employee Discounts.As an employee at Brilliant Earth youll receive a generousdiscount on our jewelry.
• Mental Wellness Perks.We offer access to mental health resources such as self-care appsand seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities.In addition to our giving back programsour teams support local initiatives and spend time together by volunteering.
• Medical Dental and Vision.We offer multiple plans to choose from including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2ndmonth!
• 401k match.We know that saving for the future is important.Thats why we offer agenerous 401k match.
• Paid Time Off.We know its important to recharge and relax - youll accrue 3 weeksof PTO in your first year.
• Parental Leave.We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance.100% employer-paid.
• Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

EveryoneatBrilliant Earth has a voice we want to hear yours! If you are interested in growing with Brilliant Earth send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

Youll receive an email when weve received yourapplication andcan expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team an online exerciseand an interview with one of our leaders!

More About Us

AtBrilliant Earth our mission is to cultivate a more transparent sustainable compassionate & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration respect and encouragement is fostered by frequent team events cross-departmental meetings and celebrating our wins big and small. As one of the fastest growing e-commerce jewelers in the world were searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth we celebrate each other our successes the lessons along the way and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex race religion color national origin physical or mental disability genetic information marital status age sexual orientation gender identity military service veteran status or any other status protected by Federal State or local laws. We are committed to complying with all Federal State and local laws providing Equal Employment Opportunities and all other employment laws and regulations.

When you apply for a job with Brilliant Earth we process personal information about you. Please see our Privacy Policy for more information.

Notice to Los Angeles CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to San Francisco CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance we will consider for Employment qualified applicants with arrest and conviction records.

Notice to Philadelphia PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employees specific record and the duties and requirements of the specific job.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Maryland Applicants: Under Maryland law an employer may not require or demand as a condition of employment prospective employment or continued employment that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process please reach out to us at