Quality Assurance Specialist

• Implement and monitor the Quality Assurance (QA) and compliance monitoring system across training centers in South Central and North America.
• Actively participate in QA audits across CAE Dallas training centers and other training locations throughout the Americas.
• Establish and oversee local QA auditor teams as needed.
• Plan coordinate execute and document site Quality/Compliance audits to ensure adherence to:
  • Civil aviation authority regulations
  • Applicable contractual requirements
  • Relevant customer requirements
• Maintain records of completed audits non-conformances and corrective and preventive actions.
• Ensure follow-up actions are completed within agreed timelines and escalate non-compliance issues when necessary.
• Identify and coordinate improvements to the QA/compliance monitoring system.
• Verify that organizational policies and procedures:
  • Align with regulatory requirements
  • Effectively mitigate quality and compliance risks
• Provide feedback on training and business processes (e.g. Q-Pulse/Enlighten or TCOM).
• Produce regular QA reports by training center regulatory jurisdiction and business unit.
• Prepare and conduct quarterly Quality Management Reviews with key stakeholders and regulatory representatives.
• Ensure QA reporting aligns with global QA policies objectives and best practices.
• Deliver or coordinate Quality Management System (QMS)/Compliance Monitoring training across training locations.
• Train coordinate and oversee the work of local quality auditors across the Americas.
• Perform secondary duties when required (e.g. Export/ITAR control reviews).
• Operate with functional supervisory responsibility for local QA auditors (no direct reports).
• Exercise sound business judgment while adhering to budget considerations (no direct budget ownership).

• Minimum 2 years of experience in quality assurance or compliance auditing in the aviation industry.
• Basic knowledge of aviation regulatory principles.
• Functional proficiency in written and spoken English.
• Ability to work independently with sound judgment and prioritization skills.
• Strong organizational skills with the ability to manage multiple tasks across locations simultaneously.
• Ability to collaborate effectively with internal stakeholders (e.g. operations training technical teams).
• Ability to interact professionally with external stakeholders including customers and regulators.
• Proficiency in standard IT tools and systems.

• Experience in pilot training aircraft operations or simulator training center environments.
• Working knowledge of quality management systems (e.g. Q-Pulse Enlighten TCOM).
• Demonstrated ability to support and promote a quality and compliance culture.

#LI-MS1