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Quality Assurance Manager (Unit Based Services)
Job Location:
Job Location:
Brooklyn Park, MN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Join the Mainsl Services Team as a Quality Assurance Manager Make a Real Impact in the Lives of Others!
Are you passionate about driving excellence in disability services We are seeking an experienced Quality Assurance Manager to lead quality compliance and continuous improvement initiatives that enhance outcomes for people with disabilities.
In this key leadership role you will work collaboratively with operational teams to ensure services meet regulatory requirements organizational standards and best-practice frameworks while supporting a culture of person-centered care.
Why Mainsl Services
Mainsl isnt just a company were a community. We believe that working hard making a difference and having fun should go hand in hand. Were proud to be recognized as a Top Workplace in Minnesota and a Top USA Workplace for several consecutive years.
When you join Mainsl you become part of a team that is committed to creating a workplace culture where everyone feels valued supported and empowered to make a difference. If youre someone who thrives in a collaborative environment enjoys building strong relationships and has a drive to help others wed love for you to join our team!
Mainsl is committed to providing Equal Employment Opportunities to all employees and applicants.
The Role
Lead Quality. Strengthen Compliance. Improve Lives.
We are seeking a Quality Assurance Manager for our Unit Based Services programs that support people to live purpose driven lives in their own homes or within communities of their choosing (non-licensed facilities). Youll collaborate with managers coordinators directors and stakeholders to ensure that each person we support has the best possible care while also providing leadership and mentorship to your team. This leadership role is responsible for ensuring compliance with state and federal regulations promoting continuous quality improvement and helping our teams deliver person-centered services that achieve meaningful outcomes.
Core Responsibilities:
What You Need:
Are you passionate about driving excellence in disability services We are seeking an experienced Quality Assurance Manager to lead quality compliance and continuous improvement initiatives that enhance outcomes for people with disabilities.
In this key leadership role you will work collaboratively with operational teams to ensure services meet regulatory requirements organizational standards and best-practice frameworks while supporting a culture of person-centered care.
Why Mainsl Services
Mainsl isnt just a company were a community. We believe that working hard making a difference and having fun should go hand in hand. Were proud to be recognized as a Top Workplace in Minnesota and a Top USA Workplace for several consecutive years.
When you join Mainsl you become part of a team that is committed to creating a workplace culture where everyone feels valued supported and empowered to make a difference. If youre someone who thrives in a collaborative environment enjoys building strong relationships and has a drive to help others wed love for you to join our team!
Mainsl is committed to providing Equal Employment Opportunities to all employees and applicants.
The Role
Lead Quality. Strengthen Compliance. Improve Lives.
We are seeking a Quality Assurance Manager for our Unit Based Services programs that support people to live purpose driven lives in their own homes or within communities of their choosing (non-licensed facilities). Youll collaborate with managers coordinators directors and stakeholders to ensure that each person we support has the best possible care while also providing leadership and mentorship to your team. This leadership role is responsible for ensuring compliance with state and federal regulations promoting continuous quality improvement and helping our teams deliver person-centered services that achieve meaningful outcomes.
Core Responsibilities:
- Lead quality assurance and continuous improvement initiatives within Unit Based Services in accordance with Mainsl Mission Vision and Values.
- Coach and mentor teams to build a culture of quality accountability and excellence.
- Develop and maintain policies procedures and quality management systems.
- Monitor compliance with relevant legislation standards and accreditation requirements.
- Conduct audits investigations and quality reviews to identify improvement opportunities.
- Analyze data and trends to drive evidence-based decision-making.
- Facilitate or lead service projects or work groups as needed.
What You Need:
- A commitment to person-centered practice and improving outcomes for people with disabilities
- Understanding of 245D Licensing Requirements
- Minimum of 3 years as a manager or supervisor in a program providing Direct Support Services to people who have disabilities or are 65 and older
- You must meet ONE of the following qualifications for 245D Designated Coordinator Status:
- A bachelors degree in a field related to human services education or health plus one year of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older or equivalent experience working with vulnerable adults or children.
- An associate degree in a field related to human services education or health plus two years of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older or equivalent experience working with vulnerable adults or children.
- A diploma in a field related to human services education or health from an accredited institution plus three years of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older or equivalent experience working with vulnerable adults or children.
- A minimum of 50 hours of education and training related to human services and disabilities plus four years of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older under the supervision of a staff person who meets the qualifications listed in (1) to (3).
- Exceptional leadership and interpersonal skills
- Strong analytical and decision-making abilities
- Ability to effectively communicate both verbally and in writing
- Paid (on-the-job) training
- Education Assistance up to $2000 per year
- 401(k) and matching
- Sick time
- Paid Time Off
- Health Insurance including dental and vision
- Life Insurance
- Health Savings Account
- Opportunities for growth and advancement
Required Experience:
Manager
About Company
We’re in the Business of Hopes & Dreams Supporting People for Every Dream and Direction. Minnesota We help Minnesotans navigate self-directed services, independent living, and lifelong learning with personalized support. Whether you need help managing Consumer Directed Community Suppo ... View more
